Braga-Based French CSR – Hybrid, Weekends Off

Cross Border Talents; Braga; Hybrid; EUR 9,400 - 11,000; Full time

Benefits offered by this job

Welcome bonus

Complexity bonus

Food allowance

Job summary

Cross Border Talents in Braga is seeking a fluent French-speaking customer service professional for a hybrid role with a leading consumer credit platform. You will handle incoming and outgoing inquiries, guide clients through financing solutions, and deliver high-quality service within a regulated, quality-driven environment.

The contract is for six months with a base gross salary of €930 per month paid over 14 months, plus a 2,000 welcome bonus (paid across 12 months), a 140 monthly complexity

Qualifications

• Native-level or fluent French.
• Strong analytical ability to assess customer requirements and recommend fitting financing options.
• High level of integrity, rigor, and attention to detail in handling confidential files.
• Based in or near Braga, Portugal.

Responsibilities

• Answer customer inquiries via phone regarding existing credit accounts and new financing requests.
• Analyze customer needs to deliver tailored financing options, providing clarity and reassurance throughout the process.
• Build strong, lasting customer relationships based on service excellence and trust.
• Capitalize on commercial opportunities during customer interactions to maximize sales potential.
• Manage customer files with high standards of rigor, compliance, and confidentiality.

Skills

French language

Customer service

Analytical thinking

Attention to detail

Job description

Cross Border Talents in Braga is seeking a fluent French-speaking customer service professional for a hybrid role with a leading consumer credit platform. You will handle incoming and outgoing inquiries, guide clients through financing solutions, and deliver high-quality service within a regulated, quality-driven environment.

The contract is for six months with a base gross salary of €930 per month paid over 14 months, plus a 2,000 welcome bonus (paid across 12 months), a 140 monthly complexity