Back Office Support - Dutch & English (Lisbon, On-site)

Career Nest Academy; Moscavide; On-site; EUR 14,000 - 17,000; Full time

Benefits offered by this job

Performance bonus

On-site in Lisbon

Job summary

Career Nest Academy in Lisbon is hiring a Back Office Customer Support Agent to join a multinational team. The role focuses on back-office operations, case management, and providing support for connected services, with no phone duties.

Fluency in Dutch and English is required, and you must be living in Lisbon as no relocation assistance is provided. Expect rotational shifts between early morning and evening hours and a competitive monthly gross salary with a performance bonus.

Qualifications

• Fluent Dutch and English required.
• Must already live in Lisbon; no relocation.
• Experience in back-office or case management is a plus.

Responsibilities

• Back-office operations and case management for connected services.
• Provide support to customers via non-telephone channels.
• Collaborate with multinational teams to resolve issues.

Skills

Dutch language

English language

Back-office operations

Job description

Career Nest Academy in Lisbon is hiring a Back Office Customer Support Agent to join a multinational team. The role focuses on back-office operations, case management, and providing support for connected services, with no phone duties.

Fluency in Dutch and English is required, and you must be living in Lisbon as no relocation assistance is provided. Expect rotational shifts between early morning and evening hours and a competitive monthly gross salary with a performance bonus.