Automation & App Support Engineer - Hybrid (Remote)

Inetum; Lisboa; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work 50% remote

Lisbon on-site

Job summary

Inetum is seeking an experienced Application Support & Automation Engineer to join an international banking-focused team in Lisbon. You will provide L1/L2 support, troubleshoot incidents, and drive automation using Ansible, Terraform, Docker, and Kubernetes.

This hybrid role emphasizes reliability, DR/testing, and continuous improvement, in Lisbon with 50% remote work. 5+ years in IT ops or software engineering and hands-on cloud experience are preferred.

Qualifications

• Master’s degree in Computer Science, Computer Engineering, or related field.
• 5+ years of IT Operations or Software Engineering experience.
• 2+ years hands-on with a cloud provider (IBM Cloud, AWS, Azure or GCP).
• 2+ years with Ansible and Docker.
• Experience with Linux CLI and scripting is a plus.

Responsibilities

• Provide application support for critical banking solutions.
• Manage incidents, service requests, and operational activities.
• Participate in on-call rotations and shift-based support.
• Monitor performance, availability, and stability of apps.
• Develop Ansible playbooks and Terraform scripts for automation.
• Containerize legacy applications and support Docker/Kubernetes environments.
• Train team members on automation and infrastructure topics.
• Identify opportunities for continuous improvement.

Skills

L1/L2 Application Support

Linux

Ansible

Terraform

Docker

Kubernetes

PL/SQL

Dynatrace

Jenkins

Python

Bash

AWS

Azure

IBM Cloud

GCP

Education

Master’s degree in Computer Science or related field

Tools

Docker

Kubernetes

Ansible

Terraform

Job description

Inetum is seeking an experienced Application Support & Automation Engineer to join an international banking-focused team in Lisbon. You will provide L1/L2 support, troubleshoot incidents, and drive automation using Ansible, Terraform, Docker, and Kubernetes.

This hybrid role emphasizes reliability, DR/testing, and continuous improvement, in Lisbon with 50% remote work. 5+ years in IT ops or software engineering and hands-on cloud experience are preferred.