Automation Analyst (m/f/d)

Numa

Lisboa

On-site

EUR 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Professional growth opportunities

Complimentary stay at Numa properties

Exclusive discounts for family and friends

Job summary

A forward-thinking hospitality brand in Lisbon is seeking an Automation Analyst to conduct data analysis and support guest experience operations. The ideal candidate has 2-4 years of experience in data analytics, strong SQL skills, and a passion for process improvement. This full-time position offers opportunities for career growth and a dynamic work environment.

Qualifications

Experience in a startup or tech-driven environment is mandatory.
Hands-on experience with a modern BI tool to build strategic dashboards.
Strong desire to learn automation and process improvement.

Responsibilities

Conduct deep-dive analysis on guest feedback using statistical knowledge.
Translate data insights into solutions by deploying workflows using Python.
Provide data support for guest experience and operations teams.

Skills

SQL proficiency

Data analysis

Python

BI tools (Looker, Tableau, etc.)

Statistical principles

Education

2-4 years in a data analytics role

Tools

BigQuery

Postgres

Job description

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Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartments in the heart of Europe’s most vibrant neighbourhoods.
We’re not just transforming the guest experience—we’re revolutionizing the hospitality industry from the inside out. Our cutting-edge technology streamlines operations, delivering unparalleled value with no hidden fees—just real, quality experiences.
At Numa, we believe that travel should be curious and authentic, and we bring those same values to our work culture. As part of our team, you’ll experience a dynamic and supportive environment where creativity thrives, and your contributions make a real impact. We’re committed to fostering a diverse, inclusive, and equitable workplace where every voice is valued, and different perspectives fuel our innovation.

ABOUT YOU

Conduct Deep-Dive Analysis: You will perform advanced analysis on guest feedback and operational data, using your statistical knowledge to uncover root causes, identify significant trends (forecasting), and build compelling business cases for what to improve next.
Build & Deploy: You will work with the team to translate your data-driven insights into tangible solutions by designing, building, and deploying robust workflows using Python.
Provide Data Partnership: Act as a key data partner for the Guest Experience & Operations teams, supporting them with ad-hoc data extractions, analysis, and generating insights to answer critical business questions as they arise.
Measure and Iterate: You will manage the full lifecycle of your projects, from initial analysis to deploying an automation and, finally, to measuring its impact on our key metrics and ROI.
Stakeholders Enablement: Enable your team and direct stakeholders to independently leverage data for business insights via self-serving and dashboarding tools (Looker)

ABOUT THE ROLE

Analytical Experience: 2-4 years in a data analytics or similar role.
Technical Proficiency in Analytics
Strong proficiency in SQL for complex data querying and manipulation.
Prior experience in a startup or tech-driven environment is mandatory.
Hands-on experience with a modern BI tool (e.g., Looker, Tableau, Power BI) to build strategic and user-friendly dashboards.
A solid understanding of foundational statistical principles and how to apply them to real-world business problems.
Business Acumen: You are passionate about understanding the "why" behind the data and can clearly communicate your findings and their strategic implications to both technical and non-technical audiences
An Automation Mindset (and a Willingness to Learn)
You are naturally drawn to efficiency and are excited by the idea of process improvement. While deep programming experience isn't required, a strong desire to learn and hands-on experience with Python or low-code tools (like n8n, Zapier, etc.) is a significant plus.
Technical Foundations: Experience working with data warehouses like
BigQuery or Postgres is a plus.
Mindset: A true problem-solver with a data-first mentality. You are driven by the continuous cycle of analysis, implementation, and measurement to achieve a tangible business outcome.

ABOUT NUMA

ABOUT YOU

Conduct Deep-Dive Analysis: You will perform advanced analysis on guest feedback and operational data, using your statistical knowledge to uncover root causes, identify significant trends (forecasting), and build compelling business cases for what to improve next.
Build & Deploy: You will work with the team to translate your data-driven insights into tangible solutions by designing, building, and deploying robust workflows using Python.
Provide Data Partnership: Act as a key data partner for the Guest Experience & Operations teams, supporting them with ad-hoc data extractions, analysis, and generating insights to answer critical business questions as they arise.
Measure and Iterate: You will manage the full lifecycle of your projects, from initial analysis to deploying an automation and, finally, to measuring its impact on our key metrics and ROI.
Stakeholders Enablement: Enable your team and direct stakeholders to independently leverage data for business insights via self-serving and dashboarding tools (Looker)

ABOUT THE ROLE

Analytical Experience: 2-4 years in a data analytics or similar role.
Technical Proficiency in Analytics
Strong proficiency in SQL for complex data querying and manipulation.
Prior experience in a startup or tech-driven environment is mandatory.
Hands-on experience with a modern BI tool (e.g., Looker, Tableau, Power BI) to build strategic and user-friendly dashboards.
A solid understanding of foundational statistical principles and how to apply them to real-world business problems.
Business Acumen: You are passionate about understanding the "why" behind the data and can clearly communicate your findings and their strategic implications to both technical and non-technical audiences
An Automation Mindset (and a Willingness to Learn)
You are naturally drawn to efficiency and are excited by the idea of process improvement. While deep programming experience isn't required, a strong desire to learn and hands-on experience with Python or low-code tools (like n8n, Zapier, etc.) is a significant plus.
Technical Foundations: Experience working with data warehouses like
BigQuery or Postgres is a plus.
Mindset: A true problem-solver with a data-first mentality. You are driven by the continuous cycle of analysis, implementation, and measurement to achieve a tangible business outcome.

ABOUT OUR OFFER

Empower your career: Thrive in a fast-paced, collaborative environment where your ideas help shape our future. Enjoy opportunities for professional growth and build a fulfilling career path.
Experience our brand: Immerse yourself in the Numa lifestyle with a complimentary stay. Share the love with friends and family through exclusive discounts on our stylish apartments. Connect with a global community of colleagues at our inspiring team-building events.

Numa values the diversity of the people it hires and serves. Diversity at our company means fostering a workplace in which individual differences are recognised, appreciated, respected and responded to in ways that fully develop and utilise each person’s talents and strengths. We therefore welcome applications from people of all races, ethnicities, disability statuses, ages, religions, gender identities, and sexual orientations.

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Seniority level