Asset Management Analyst Trainee IEFP)

Euronext; Porto; Presencial; EUR 8928 - 13 392; Tempo integral

Resumo da oferta

Euronext in Porto seeks an Asset Management Analyst Trainee to support IT operations by maintaining CMDB data, CI inventories and asset records. You will work with experienced colleagues and learn best practices in asset management and ITSM while contributing to process improvements.

This trainee role requires a degree in computer science or related field, basic CMDB knowledge, English fluency, and eligibility for IEFP Level VI internship.

Qualificações

• Bachelor’s or Master’s Degree in Computer Science, Business Administration or related field.
• Basic knowledge of IT configuration and asset management processes.
• Familiarity with CMDB data consumers (incidents, problems, SDLC, change management).
• Eligible for IEFP Level VI Internship.
• Excellent analytical and problem‑solving skills.
• Ability to generate KPI reports.

Responsabilidades

• Ensuring effective management of the CMDB and maintaining accurate content.
• Managing the inventory of configuration items (CIs) and assets, including dependencies and attributes.
• Establishing and maintaining documentation of procedures, processes and reports related to asset and configuration management.
• Improving CI data integrity regarding classes, naming conventions, attributes, data sources and relationships.
• Collaborating with other ITSM processes to understand new requirements and identify how configuration management can support them.
• Supporting and administering the tool for configuration and asset management, as well as additional applications or modules as assigned.

Conhecimentos

English fluency

Analytical thinking

Team collaboration

Customer service

Formação académica

Bachelor’s or Master’s Degree in Computer Science or related field

Ferramentas

Asset discovery tools

Descrição da oferta de emprego

Join us as a Asset Management Analyst Trainee! As an Asset Management Analyst Trainee, you will be at the heart of our IT operations, ensuring the integrity and efficiency of our asset and configuration management processes. You will work closely with experienced colleagues, gaining valuable exposure to best practices in asset management and supporting the continuous improvement of our systems.

Key Accountabilities

• Ensuring effective management of the configuration management database (CMDB) and maintaining accurate content.
• Managing the inventory of configuration items (CIs) and assets, including dependencies and attributes, ensuring that modifications, withdrawals and additions are correctly recorded to comply with vendor contracts.
• Establishing and maintaining documentation of procedures, processes and reports related to asset and configuration management.
• Improving CI data integrity regarding classes, naming conventions, attributes, data sources and relationships.
• Collaborating with other IT service management (ITSM) processes to understand new requirements and identify how configuration management can support them.
• Supporting and administering the tool for configuration and asset management, as well as additional applications or modules as assigned.

Knowledge, Skills and Experience Required

• Bachelor’s or Master’s Degree in Computer Science, Business Administration or a related field.
• Basic knowledge of IT configuration and asset management processes.
• Basic knowledge of asset discovery tools.
• Solution‑oriented mindset with the ability to provide recommendations for current and future platforms.
• Familiarity with processes that consume CMDB data, such as incidents, problems, software development lifecycle (SDLC), assets and change management.
• Excellent analytical and problem‑solving skills, particularly in maintaining CMDB data integrity.
• Ability to generate reports for key performance indicators (KPIs).
• Strong organizational skills.
• Excellent collaboration, customer service and communication skills to work effectively in a team environment.
• Fluency in English.
• Eligible for an IEFP Level VI Internship.

Apply by submitting your CV in English.

Equal Opportunity Employer

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.