Arabic-Speaking Customer Support Specialist - Lisbon

David Kennedy Recruitment; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Modern office in city center

Comprehensive initial training

Health and Wellbeing initiatives

Monthly meal allowance

Resumo da oferta

David Kennedy Recruitment is seeking a Customer Support Representative who is Arabic-speaking (Egypt, Jordan, UAE) for their office in Lisbon. This full-time role involves managing customer inquiries and ensuring high-quality service.

The ideal candidate will be fluent in Arabic and have a strong background in Digital Marketing or paid campaign management. The role supports a shift rotation and offers a dynamic work environment with comprehensive training and health initiatives.

.

Qualificações

• Native/fluent in Arabic (Egypt, Jordan and UAE) both verbal and written.
• Experience in a Contact Centre or service environment within the Ad Tech industry.
• Strong background in Digital Marketing.

Responsabilidades

• Identify opportunities to enhance service quality and user experience.
• Manage and resolve product troubleshooting and customer support cases.
• Collaborate with internal teams to resolve product-related issues.

Conhecimentos

Customer service skills

Fluent Arabic (Egypt, Jordan and UAE)

Fluent English (B2 level)

Experience in paid campaign management

Familiarity with social media platforms

Ability to work effectively independently and in a team

Formação académica

Degree in Marketing or a related field

Descrição da oferta de emprego

David Kennedy Recruitment is seeking a Customer Support Representative who is Arabic-speaking (Egypt, Jordan, UAE) for their office in Lisbon. This full-time role involves managing customer inquiries and ensuring high-quality service.

The ideal candidate will be fluent in Arabic and have a strong background in Digital Marketing or paid campaign management. The role supports a shift rotation and offers a dynamic work environment with comprehensive training and health initiatives.

.