Welvaart Careers — APS Cloud Specialist← All rolesVagas / Cloud & Infrastructure / Cloud/DevOps Engineer# APS Cloud Specialist Lisboa·Hybrid Full-time 11+ years exp. Published 2 days agoEnglishincident managementgoogle cloudkubernetesterraformansiblejenkinssupportpython**ABOUT WELVAART**On a daily basis, we assume **commitments** and present solutions to our stakeholders in order to create a structure of human values, based on **professionalism**, **honesty** and **rigor**.With a management based on **Human Centered Design**, we take care of our professionals with consistent **career plans**, but flexible with their needs and expectations of evolution. Our management team guarantees an **empathetic** and present **leadership** that will provide superior **technological engagement** and delivery to our clients' projects and products.**Project**An APS Cloud Specialist role within the **Application Production Support** team, responsible for ensuring the stability, availability and operational excellence of critical banking applications and cloud-based platforms. The mission combines Application Production Support, Cloud Operations, DevOps and Infrastructure Automation, contributing to service reliability, operational resilience and continuous improvement initiatives.The role plays a key part in production support, cloud transformation programs, disaster recovery activities and operational automation, working closely with Development, Operations and Infrastructure teams to guarantee high service quality and business continuity.**Role*** Provide Application Production Support for Wealth Management applications and data platform services* Manage incidents, service requests and production support activities in line with SLA commitments* Ensure application availability, stability and performance across production environments* Participate in shift rotations, on-call support and weekend/public holiday coverage* Escalate operational risks, production issues and critical incidents when appropriate* Monitor production services and contribute to service quality improvements* Analyze application, middleware and infrastructure logs to identify and resolve issues* Perform troubleshooting and root cause analysis activities* Participate in Disaster Recovery (DR) tests and Live Play exercises* Create, review and maintain technical documentation and operational procedures* Support knowledge transfer activities and validate information delivered by development teams* Develop and maintain Ansible Playbooks for infrastructure and configuration automation* Develop and maintain Terraform scripts for Infrastructure as Code* Support cloud infrastructure provisioning and deployment activities* Train and support Operations teams on automation and containerization technologies* Promote operational excellence by reducing MTTD and MTTR* Contribute to DevOps, automation and cloud adoption initiatives* Support continuous improvement and platform reliability programs**We are looking for*** Master's Degree in Computer Science, Computer Engineering or a related field* More than 11 years of experience in Application Production Support, IT Operations or Software Engineering environments* Experience supporting business-critical applications in production environments* Strong knowledge of production support, incident management and operational processes* Experience working in 24/7 support organizations* Strong troubleshooting and root cause analysis skills* Experience supporting cloud-based applications and platforms* Experience participating in Disaster Recovery and Business Continuity activities* Strong understanding of operational excellence and service reliability principles* Knowledge of ITIL practices and Service Management processes* Experience working in DevOps-oriented environments* Ability to work under pressure in critical production environments* Availability for shifts, on-call rotations, weekend and public holiday support**Technical Skills*** Red Hat Enterprise Linux (RHEL)* Cloud Platforms (IBM Cloud, AWS, Azure or Google Cloud)* Kubernetes Administration and Support* Docker* Infrastructure Automation with Ansible* Terraform* Infrastructure as Code (IaC)* Python* Bash Scripting* PL/SQL* Database Troubleshooting* Jenkins* Travis CI* Concourse* CI/CD Pipelines* Dynatrace* Monitoring & Observability Platforms* Application Log Analysis* Production Troubleshooting* DevOps Practices* Automation Engineering**Valued Experience*** Banking sector environments* Wealth Management platforms* Cloud transformation programs* Containerized environments* Large-scale production support operations* Operational resilience initiatives* Platform engineering and automation projects* Disaster Recovery and High Availability architectures### **Ideal Profile*** Senior APS professional with strong expertise in **Cloud, Linux, Kubernetes and Automation*** Comfortable operating in **critical banking production environments*** Strong focus on **operational excellence, reliability and risk mitigation*** Experienced in **DevOps, Infrastructure as Code and Cloud Operations*** Able to bridge **Application Support, Infrastructure and Automation teams** while driving continuous improvement and platform modernization initiatives.**What you can discover with us?*** Be part of a tech start-up* Different scopes of project in different sectors* Structure of fairness and equity salary (Consultant Profile)* Training & Certification* Career Path management* More than 30 Partnerships* Welvaart Ambassador Program**UNLEASH THE POWER OF YOUR CAREER**