Application Support With SQL & French

We Are META; Porto, Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

We Are META in Porto is seeking an Application Support professional with strong SQL and French skills to join our tech-enabled team. You will handle Tier 2/3 tickets, diagnose data-oriented issues, and collaborate with clients across Portugal and beyond in a hybrid work model.

The ideal candidate has 3–4 years in IT technical support, fluent French (B2), and a valid work permit for Portugal. This position offers hybrid work 2 days per week in Porto or Lisbon and a path to career growth within

Qualificações

• 3–4 years in IT technical support roles.
• Solid SQL skills for data investigation and issue resolution.
• Fluency in French (B2).
• Hybrid work model 2 days per week in Porto or Lisbon.
• Based in Portugal with Portuguese or EU citizenship, or valid work permit.

Responsabilidades

• Handle, analyze and resolve Tier 2/3 support tickets.
• Provide customer-facing support and issue resolution.

Conhecimentos

SQL

French (B2)

IT support

Ticket handling

Descrição da oferta de emprego

Seeking an Application Support With SQL & French: Rhino, are you there?

At WE ARE META, we focus on finding the perfect match between our Rhinos and our clients.

• Expand your network:As a consultant at We Are META, you'll have access to a network of national and international partners across diverse sectors of the tech industry.
• Enjoy our perks:When you join the crash you'll have an array of benefits, to help you achieve the best work-life balance.
• Get your perfect match:Our recruiters do their best to get the best position for you, whether in terms of working policy (remote, hybrid, on-site) or the company's culture.
• Personalized support:With our career coach, we assure that all your needs are being met and you're being provided everything you need to excel in your professional life because the well-being of our Rhinos is our number one priority.

Perks of becoming a Rhino:

• You’ll get a welcome kit
• Opportunities for career progression
• Live on the edge with our health insurance
• Coverflex meal card
• Other protocols and special discounts

For this position, the perfect Rhino should have the following skills:

• 3-4 years of experience in IT technical support roles
• Solid SQL skills (complex queries and JOIN statements for data investigation and issue resolution)
• Handle, analyze, and resolve Tier 2/3 support tickets submitted by users
• Fluency in French (B2)
• Availability for Hybrid work model 2 x week in Porto or Lisbon
• Based in Portugal with Portuguese or EU citizenship, or a valid work permit