Application Support Specialist

KCS IT; Lisboa; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Free training programs

International projects in Benelux

Hybrid work model

Remote work options

Onsite work options

Well-being program

Job summary

KCS IT in Lisbon seeks a Senior Support Analyst with at least 5 years in application support. You will work in a hybrid model in Lisbon, collaborating across clients. The role requires Jira and ServiceNow experience, PL/SQL and Linux proficiency, with English as a working language.

Join a diverse team that values dedication, energy, integrity, transparency, flexibility, trust, and teamwork, and enjoy opportunities for training, international projects, and career growth.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Minimum of 5 years of experience as application support.
• Excellent knowledge of Jira and ServiceNow.
• Experience with PL/SQL.
• Experience with Linux.
• Already residing in Portugal (mandatory).
• Good level of English.

Skills

5+ years of experience

Good English

Education

Bachelor’s degree in Computer Science / Software Engineering

Tools

Jira

ServiceNow

PL/SQL

Linux

Job description

We’re looking for the special, unique, and amazing YOU!

@ KCS IT, we look for the ones that stands out, for those that always wants to be better and fight for it, and for those who has the same values that we do: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, teamwork.

At KCS we stand for equality and value diversity. We create a safe, diverse environment where opportunities are equal for everyone! We do not discriminate based on age, ethnicity, sexual orientation, gender, disability, or any factor other than merit. All applications with skills for the position are welcome!

We are looking for an Amazing: Support Analyst

Seniority: Senior (at least 5 years)

Type of position: Hybrid model in Lisbon

The amazing you, will have:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field;
• Minimum of 5 years of experience as application support
• Experience with Jira, ServiceNow;
• Experience with PL/SQL;
• Experience with Linux;
• Be already in Portugal-mandatory
• Good level of english.

Why should you become part of our family?

• You can develop a career that fits you: your career development is personalized, taking in consideration your needs and goals from a short to long term
• Interesting Challenges Ahead: you can work for several clients from different sectors of activity
• Free training programs: Our training and certification programs in languages, tech, behavior and business will help you to reach your full potential faster
• International projects in Benelux: you can gain international experience in Benelux and balance a new way of living with work
• Type of projects (depending on the project you might find one of this types of projects):
• In hybrid Systems: Is important to balance work with socialization, that´s why a hybrid system works for us and for you
• Full Remote projects: If you want to work while you enjoy the comfort of your home
• Full Onsite projects: if you prefer the company of your colleagues!
• Take care of your well-being: Enjoy our free nutrition, psychologist, general medicine appointments and our yoga and personal training days… all remote

Who are we?

Founded in 2008 and based in Lisbon, KCS IT is a consulting company in the field of Information Technology and Services, focused on creating value for our clients through three main areas: Consulting, Outsourcing, Innovation and Training. Our commitment to talent development is unmistakable in the recent opening of the Porto, Leiria and Azores hubs, which aims to develop technology for the national and international market. Since 2018 we have been elected one of the 10 major companies in the “Index of Excellence”, an initiative that aims to reward organizations that invest most in the development and satisfaction of their employees.

At KCS IT we defend equality and value diversity. We create a safe, diverse environment where opportunities are equal for all employees!

We do not discriminate based on age, ethnicity, sexual orientation, gender, disability or any factor other than merit.

All applications with skills for the role are welcome!