AI-Powered Service & Asset Analyst

Euronext; Porto; Presencial; EUR 40 000 - 65 000; Tempo integral

Resumo da oferta

Euronext is seeking a qualified professional to manage service requests and asset records while ensuring CMDB accuracy and policy compliance. You will use AI-powered tools to improve service delivery and collaborate with IT to implement AI-driven solutions across configuration and asset management.

The role involves maintaining CI data integrity, documenting procedures, and supporting ITSM processes to meet organizational needs.

Qualificações

• Experience in ITSM and configuration management practices.
• Familiarity with CMDB management and CI data integrity.
• Ability to collaborate with IT and business stakeholders.

Responsabilidades

• Manage and process service requests and asset records with accuracy and compliance.
• Maintain CMDB content, CI records, dependencies and attributes across tools.
• Develop AI-enabled workflows and document best practices for asset/configuration management.

Descrição da oferta de emprego

Euronext is seeking a qualified professional to manage service requests and asset records while ensuring CMDB accuracy and policy compliance. You will use AI-powered tools to improve service delivery and collaborate with IT to implement AI-driven solutions across configuration and asset management.

The role involves maintaining CI data integrity, documenting procedures, and supporting ITSM processes to meet organizational needs.