AI-Powered Clinical Admin & Referrals Specialist (Portugal)

Sword Health; Porto; Híbrido; EUR 15.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental and vision insurance

Meal allowance

Equity shares

Remote work allowance

Flexible working hours

Work from home

Discretionary vacation

Snacks and beverages

Descripción de la vacante

Sword Health, based in Portugal, is seeking a Clinical Assistant to manage patient referrals and provide admin support with billing. The role emphasizes AI fluency and cross-department collaboration to improve patient onboarding and care delivery.

The position requires 2+ years of administrative experience, strong Portuguese and English communication, and a commitment to data security. Flexible remote work options and benefits are available.

Formación

• 2+ years of professional experience in administrative roles.
• Highly detail-oriented and organized with multitasking ability.
• Excellent communication in Portuguese and English, proactive.
• Excellent interpersonal skills in a digital care environment.
• Hard-working and able to handle a fast-paced environment.
• Strong commitment to data security and privacy.

Responsabilidades

• Oversee end-to-end processing of patient referrals and inbound requests; timely triage and routing for international clients.
• Respond to patient requests in a timely and professional manner.
• Bridge between administrative services and clinical teams to ensure cross-department communication and workflow efficiency.
• Provide administrative assistance with billing workflows, including invoice processing and insurance paperwork.
• Improve and automate workflows by leveraging AI.

Conocimientos

Detail-oriented

Organized

Communication skills

Portuguese & English

Collaborative & proactive

Herramientas

G-Suite

Microsoft Office

Descripción del empleo

Sword Health, based in Portugal, is seeking a Clinical Assistant to manage patient referrals and provide admin support with billing. The role emphasizes AI fluency and cross-department collaboration to improve patient onboarding and care delivery.

The position requires 2+ years of administrative experience, strong Portuguese and English communication, and a commitment to data security. Flexible remote work options and benefits are available.