Aftermarket Back Office Engineer – Flexible Hours/Remote

GRUNDFOS; Paço de Arcos; Híbrido; EUR 35 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible hours

Home working opportunities

Parental support

Annual bonuses

Resumo da oferta

Grundfos is seeking a Back Office Engineer in Aftermarket to provide technical quotations, sizing guidance, and application support across HVAC, booster, and cooling systems. You’ll help customers find the right solutions before, during, and after every transaction.

You’ll join the CSSC team, delivering accurate, timely technical support to strengthen relationships and drive aftermarket sales growth, with opportunities for professional development and flexible working arrangements.

Qualificações

• Bachelor's or Master's degree in Engineering or a related technical field (or equivalent work experience, 0-3 years)
• Fundamental knowledge of pump systems, HVAC systems, booster systems, or cooling cycles
• Proficiency in MS Office (especially Excel and PowerPoint), SAP, and CRM tools
• Strong written and verbal communication skills in English

Responsabilidades

• Review customer enquiries, RFQ for spare parts, retrofit solutions and service requirements.
• Prepare accurate techno-commercial quotations in alignment with Grundfos standards and customer requirements.
• Prepare complex quotations after assessing site installations requirements and limitations while suggesting replacement.
• Register all customer interactions, opportunities, and master data accurately in SAP and the global CRM tool.
• Collaborate with aftermarket sales teams, Service & solutions, and engineering to resolve technical cases and nurture sales opportunities.

Conhecimentos

Pump systems

HVAC systems

Booster systems

Cooling cycles

Formação académica

Engineering degree (Bachelor/Master)

Ferramentas

MS Office

SAP

CRM tools

Descrição da oferta de emprego

Grundfos is seeking a Back Office Engineer in Aftermarket to provide technical quotations, sizing guidance, and application support across HVAC, booster, and cooling systems. You’ll help customers find the right solutions before, during, and after every transaction.

You’ll join the CSSC team, delivering accurate, timely technical support to strengthen relationships and drive aftermarket sales growth, with opportunities for professional development and flexible working arrangements.