Administration Assistant

Build Warranty Group; Lisboa; Híbrido; EUR 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote role

Growing company

Resumo da oferta

Build Warranty Group is seeking an organised Administration Assistant to support our Compliance Department. The role focuses on accurate administration, clear communication, and maintaining well-organised records in a busy, fully remote environment.

You will coordinate documentation, client records and certificates while tracking actions, updating systems, and ensuring audit trails. Prior admin experience in compliance or related fields is desirable.

Qualificações

• Excellent written and verbal communication in English.
• Strong ICT skills across MS Office, Excel, Outlook and SharePoint.
• Attention to detail with experience handling confidential documents.
• Good organisation and task-tracking with ability to prioritise.
• Previous admin experience in compliance/insurance/financial services is desirable but not essential.

Responsabilidades

• Provide day-to-day administrative support to the Compliance Department and ensure records are kept up to date.
• Coordinate compliance documentation, client records, certificates, and supporting files.
• Track actions, update internal systems, maintain audit trails, and follow up outstanding information.
• Liaise with colleagues, clients, insurers, surveyors, developers, and other stakeholders to move compliance matters forward.
• Monitor compliance inboxes and respond to queries in a timely, accurate, professional manner.
• Support broader compliance activity including Consumer Code, FCA-related administration, reporting and reviews.

Conhecimentos

Administrative support

Attention to detail

Communication

Record keeping

Ferramentas

Microsoft Office

Excel

Outlook

PDFs

SharePoint

Dashboards

Document management systems

Descrição da oferta de emprego

Join Build Warranty, a leading provider of structural warranties, as we continue to strengthen our Compliance Department.

We are looking for a highly organised, detail-oriented Administration Assistant to support the smooth running of our compliance function. This role would suit someone who enjoys accurate administration, clear communication, and keeping processes and records well organised in a busy remote-working environment.

What you'll be doing

• Provide day-to-day administrative support to the Compliance Department, helping ensure key processes are followed and records are kept up to date.
• Assist with the coordination of compliance documentation, client records, policy information, certificates, and supporting files.
• Support the team with tracking actions, updating internal systems, maintaining clear audit trails, and following up outstanding information where required.
• Liaise professionally with colleagues, clients, insurers, surveyors, developers, and other stakeholders to help move compliance matters forward.
• Help monitor compliance-related inboxes and respond to queries in a timely, accurate, and professional manner.
• Support wider compliance activity, including Consumer Code, FCA-related administration, reporting, reviews, and general departmental administration.

What we're looking for

• Excellent written and verbal communication skills with fluent English.
• Strong ICT skills, including Microsoft Office, Excel, Outlook, PDFs, SharePoint, portals, dashboards, and document management systems.
• Strong attention to detail and confidence working with important documents and records.
• Good organisation and task-tracking ability, with the confidence to prioritise work and follow up outstanding actions.
• Ability to handle confidential information professionally and maintain accurate records.
• A proactive, self-motivated approach and confidence working remotely as part of a collaborative team.
• Previous administration experience in compliance, insurance, property, construction, financial services, or warranty administration is desirable but not essential.

What you'll get

• A fully remote role in a supportive and growing company.
• The opportunity to develop specialist knowledge in structural warranty compliance and related administration.
• A meaningful role supporting housing and property developments nationwide.