Accounts Receivable & Credit Management Manager

Clan; Porto; On-site; EUR 45,000 - 65,000; Full time

Job summary

Clan in Porto is seeking an experienced leader to build and run the Accounts Receivable and Credit Management team. You will define how the team works and deliver key outputs from day one, while engaging with Internal stakeholders to drive improvements.

You will operate in an international setting, with opportunities to expand responsibilities over time, focusing on governance, KPI tracking and continuous improvement across the O2C cycle.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration or a related field.
• Minimum of 5 years of experience in Accounts Receivable, Credit Control or Order-to-Cash (O2C) within a Shared Services or Global Business Services (GBS) environment.
• At least 3 years of team leadership experience.
• Strong analytical, problem-solving and communication skills.
• Professional proficiency in English.
• Availability to work Monday to Friday, from 9:00 a.m. to 6:00 p.m.

Responsibilities

• Lead and develop the Accounts Receivable and Credit Management team, fostering a collaborative and customer-focused culture;
• Manage operational workloads and priorities, ensuring service stability and continuity during transitions and peak periods;
• Oversee collections, cash application, account reconciliations, dispute resolution and credit reviews;
• Manage the governance framework, including credit policies, internal controls and compliance with company standards;
• Monitor and manage key performance indicators (KPIs), implementing corrective actions to improve collection effectiveness and service quality;
• Ensure operations comply with established processes, policies and regulatory requirements, managing exceptions and high-risk situations;
• Collaborate with Sales, Finance and other departments to drive process standardisation, digitalisation and continuous improvement across the Order-to-Cash (O2C) cycle.

Skills

Team leadership

Analytical skills

Communication skills

Education

Bachelor's degree in Accounting, Finance, Business Administration

Job description

A global industrial group is expanding its presence in Porto and building a team to support a variety of internal business activities.

This position offers the opportunity to work in a dynamic and evolving environment where you can make a tangible impact from the outset. As an early team member, you will have the opportunity to contribute to the setup of activities, help define effective ways of working and take responsibility for key deliverables. The role offers exposure to an international environment and the possibility to expand your skills and responsibilities over time.

• Lead and develop the Accounts Receivable and Credit Management team, fostering a collaborative and customer-focused culture;
• Manage operational workloads and priorities, ensuring service stability and continuity during transitions and peak periods;
• Oversee collections, cash application, account reconciliations, dispute resolution and credit reviews;
• Manage the governance framework, including credit policies, internal controls and compliance with company standards;
• Monitor and manage key performance indicators (KPIs), implementing corrective actions to improve collection effectiveness and service quality;
• Ensure operations comply with established processes, policies and regulatory requirements, managing exceptions and high-risk situations;
• Collaborate with Sales, Finance and other departments to drive process standardisation, digitalisation and continuous improvement across the Order-to-Cash (O2C) cycle.

• Bachelor's degree in Accounting, Finance, Business Administration or a related field;
• Minimum of 5 years of experience in Accounts Receivable, Credit Control or Order-to-Cash (O2C) functions within a Shared Services or Global Business Services (GBS) environment;
• At least 3 years of team leadership experience;
• Strong analytical, problem-solving and communication skills;
• Professional proficiency in English;
• Availability to work Monday to Friday, from 9:00 a.m. to 6:00 p.m.