24/7 Guest Services Concierge - River Cruise

PeopleConquest - Recursos Humanos; Porto; Vor Ort; EUR 16.000 - 25.000; Vollzeit

Zusammenfassung

River Cruises Europe seeks a Guest Services Agent for the 2027 season. You will provide friendly, personalized front-desk service, including 24h concierge, and support guest infotainment systems and embarkation/disembarkation processes.

Role requires flexibility to work day or night shifts and excellent customer relations. European nationality is mandatory. Salary is €1,400–€2,260 net per month, on-site in Porto, Portugal.

Qualifikationen

• Experience in front-desk guest services.
• Strong communication and interpersonal skills.
• Willing to work flexible day/night shifts.

Aufgaben

• Center information for all guests
• Transaction of onboard sales and handling inquiries
• Operation of phone switchboard and guest services systems
• 24h Concierge Services
• Organization of embarkation/disembarkation

Kenntnisse

Customer service

Front desk

Concierge

Communication

Flexibility

Jobbeschreibung

River Cruises Europe seeks a Guest Services Agent for the 2027 season. You will provide friendly, personalized front-desk service, including 24h concierge, and support guest infotainment systems and embarkation/disembarkation processes.

Role requires flexibility to work day or night shifts and excellent customer relations. European nationality is mandatory. Salary is €1,400–€2,260 net per month, on-site in Porto, Portugal.