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Remote Junior Payments Operations Manager
Job summary
A leading fintech company is hiring a Junior Technical Operations Manager to enhance client payment experience and resolve transaction issues. You will play a key role in rolling out payment configurations and optimizing workflows while providing operational oversight. The ideal candidate should have a strong background in fintech, basic programming knowledge, and be fluent in English and Russian. This position offers full-time remote work, private insurance, and various professional development opportunities.
Benefits
Qualifications
- Experience in the fintech or payments industry as an Operations Manager/B2B technical support.
- Clear understanding of how payment systems function.
- Knowledge of transaction flows.
- Basic understanding of web architecture.
Responsibilities
- Respond to requests from first-line support regarding transactions and payment methods.
- Roll out custom payment method configurations for new clients.
- Troubleshoot payment and transaction issues.
- Ensure payment systems operate efficiently.
- Interact with payment systems.
- Analyse recurring payment problems and report findings.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.