10.000+

Jobs in Poland

German-Speaking Call Center Team Leader (Katowice)

Concentrix

Katowice
On-site
PLN 45,000 - 60,000
Yesterday
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Junior Accounts Payable Specialist | Hybrid + Flexible Hours

Amentum

Polska
Hybrid
PLN 180,000 - 240,000
Yesterday
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Portfolio Intelligence Lead: Transform & Govern Projects

Tevapharm

Warszawa
On-site
PLN 253,000 - 339,000
Yesterday
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Data Analyst IV: ESG Insights & Dashboards

ING Group

Katowice
On-site
PLN 60,000 - 80,000
Yesterday
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Specjalista ds. Uruchamiania Sieci – Praca Hybrydowa

Solutions 30

Wrocław
Hybrid
PLN 120,000 - 180,000
Yesterday
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Embedded Firmware Automation Test Engineer (Katowice)

Human4Human Recruitment

Katowice
On-site
PLN 180,000 - 240,000
Yesterday
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O2C Assistant — SAP, Invoicing & Disputes Expert

Arla Foods Deutschland GmbH

Województwo pomorskie
On-site
PLN 15,000 - 25,000
Yesterday
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Senior SAP BPC Planning & SAC Expert (Hybrid)

PwC

Wrocław
Hybrid
PLN 295,000 - 381,000
Yesterday
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Specjalista Marketingu B2B — Kampanie Online & Leadów

Hybrid AdTech sp. z o.o.

Warszawa
Hybrid
PLN 120,000 - 180,000
Yesterday
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Brygadzista montażu sieci wod-kan z autem służbowym

Pracownicy Budowlani Sp. z o.o.

Wrocław
On-site
PLN 120,000 - 180,000
Yesterday
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CRM & Loyalty Lead for Retail Transformation

Aplikuj.pl

Tczew
On-site
PLN 120,000 - 180,000
Yesterday
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ALM SOT Risk Analyst - IRRBB & Data Solutions

ING Group

Warszawa
On-site
PLN 120,000 - 160,000
Yesterday
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Global Client Services Senior Analyst — Enterprise MSP

PwC

Województwo pomorskie
Hybrid
PLN 60,000 - 80,000
Yesterday
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HR Compliance Lead — Global Payroll & Projects (Hybrid)

PwC

Katowice
Hybrid
PLN 120,000 - 180,000
Yesterday
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Specjalista Utrzymania Ruchu – Automatyka i Lean

Opinion Strefa Druku Sp. z o.o.

Gliwice
On-site
PLN 30,000 - 120,000
Yesterday
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Asystent Kas Samoobsługowych – Stabilne Zatrudnienie

ipracujzdalnie.pl

Województwo wielkopolskie
On-site
PLN 30,000 - 120,000
Yesterday
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Operator SMT Linii - premia za jakość, 2 zmiany

JobsGo

Wrocław
On-site
PLN 30,000 - 120,000
Yesterday
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Senior SAP BPC Planning & SAC Expert (Hybrid)

PwC

Lublin
Hybrid
PLN 180,000 - 240,000
Yesterday
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Operator Maszyn - Stabilne zatrudnienie + Pakiet Benefitów

Paretti Sp. z o.o. Sp.k.

Opole
On-site
PLN 30,000 - 120,000
Yesterday
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ServiceNow Product Analyst — Shape Roadmaps & Value

Mars, Incorporated

Warszawa
On-site
PLN 120,000 - 180,000
Yesterday
Be an early applicant

Technik Telekomunikacji — Montaż Światłowodów i Usług

Solutions 30

Kołobrzeg
On-site
PLN 120,000 - 180,000
Yesterday
Be an early applicant

Operator maszyn poligraficznych – klejenie kartoników

Coberon Chronos Consulting

Nowogard
On-site
PLN 30,000 - 120,000
Yesterday
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Finnish-Speaking Streaming Support Agent (Customer Advisor)

SpotOn TA

Warszawa
On-site
PLN 120,000 - 180,000
Yesterday
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Młodsza księgowa z mentoringiem — praca hybrydowa

Human4Human Recruitment

Warszawa
Hybrid
PLN 120,000 - 180,000
Yesterday
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Champion Mechanical Maintenance Lead - TPM

JS Energy

Województwo wielkopolskie
On-site
PLN 211,000 - 296,000
Yesterday
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German-Speaking Call Center Team Leader (Katowice)
Concentrix
Katowice
On-site
PLN 45,000 - 60,000
Full time
Yesterday
Be an early applicant

Job summary

A leading customer service provider in Katowice is seeking an experienced team supervisor who is proficient in both German and English. You will lead a call center team, ensuring high standards of service, coaching team members, and addressing performance concerns. Ideal candidates have at least an associate's degree and strong leadership skills. This role requires working in our office and following the German calendar.

Qualifications

  • 6+ months experience in a similar role.
  • Strong motivation and skills to coach and develop team members.
  • Technical knowledge is advantageous.

Responsibilities

  • Supervise a German speaking call center team, ensuring adherence to policies.
  • Coach team members to meet performance goals.
  • Address performance issues and implement corrective actions.
  • Ensure customer service meets KPIs and targets.
  • Handle escalated customer calls and provide expertise.

Skills

Proficient in German (C1)
Proficient in English (B2)
Leadership skills
Strong communication abilities
Excellent under pressure

Education

Associate's degree
Job description
A leading customer service provider in Katowice is seeking an experienced team supervisor who is proficient in both German and English. You will lead a call center team, ensuring high standards of service, coaching team members, and addressing performance concerns. Ideal candidates have at least an associate's degree and strong leadership skills. This role requires working in our office and following the German calendar.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.