Finnish-Speaking Streaming Support Agent (Customer Advisor)

SpotOn TA; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading BPO company in Warsaw is searching for a Customer Advisor who speaks Finnish and English at required proficiency levels. As a Customer Advisor, you will assist both B2B and B2C clients through inbound calls, offering technical support in the streaming sector. Candidates must have a minimum of 6 months of customer service experience. This is an office-based position with a dynamic work environment.

Benefits

Paid Training

Sports Card

Dynamic work environment

Qualifications

• Fluency in Finnish Language, C1 level or higher is mandatory.
• Fluency in English Language, B2 level or higher required.
• Minimum 6 months of experience in customer service is essential.

Responsibilities

• Handle B2B and B2C client support on inbound calls.
• Address contract and billing inquiries thoroughly.
• Deliver technical support for the streaming company.

Skills

Fluency in Finnish Language, C1 level or higher

Fluency in English Language, B2 level or higher

Attention to detail and problem-solving

Service-oriented thinking

Min. 6 months of experience in customer service

Administrative and technical knowledge

Skills for efficient navigation of the internet and MS Office applications

Job description

A leading BPO company in Warsaw is searching for a Customer Advisor who speaks Finnish and English at required proficiency levels. As a Customer Advisor, you will assist both B2B and B2C clients through inbound calls, offering technical support in the streaming sector. Candidates must have a minimum of 6 months of customer service experience. This is an office-based position with a dynamic work environment.