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Remote Player Engagement Specialist - Community Support
Job summary
A leading gaming services company is seeking a Player Engagement Agent to connect clients with their gaming community. Responsibilities include delivering customer support, resolving player inquiries, and providing feedback to developers. The ideal candidate is fluent in Russian and English, with excellent communication skills and a pro-active attitude. The role offers a dynamic workplace and opportunities for professional growth while working remotely.
Benefits
Qualifications
- Mastery in Russian (C1-C2) with English at B2 or higher.
- Excellent communication skills for effective player support.
- Proactivity in identifying and addressing player concerns.
Responsibilities
- Deliver excellent customer support to players.
- Investigate and resolve player inquiries promptly.
- Assist internal teams with project-related requests.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.