Workday Operations Analyst

Avon; Warszawa; On-site; PLN 90,000 - 120,000; Full time

Job summary

Avon is seeking a People Technology Operations Analyst to support the day-to-day running of HR systems across the region, with a focus on Workday and related platforms. You will ensure data integrity, security, and smooth operations for multiple markets and functions.

You will translate business needs into technical solutions, perform UAT, maintain documentation, and deliver training to People teams and stakeholders. A strong background in HR data and system administration is essential.

Qualifications

• Strong understanding of HR systems, data management, and system configuration.
• Experience providing user support and troubleshooting.
• Knowledge of security administration and role-based permissions.
• Experience supporting system implementations, enhancements, testing, and change delivery.
• Strong analytical skills and attention to data quality.

Responsibilities

• Operate and administer Workday and other People Technology systems daily.
• Serve as the link between business and software providers for system activities.
• Provide Tier 1–2 support for Workday queries and issues.
• Maintain security, access, and GDPR/SOX compliant permissions.
• Assist configuration, testing, and deployment of system enhancements.
• Translate business requirements into Workday configurations.
• Create reports and dashboards to support decision-making.
• Perform UAT and validate changes in test and production environments.

Skills

Analytical thinking

Attention to detail

Stakeholder management

Communication

Tools

Workday

Microsoft Excel

Reporting tools

Job description

You’ve picked a great time to join Avon. We’re the company that puts purpose, people and relationships at the heart of everything we do. The company that’s 135 years young and only just getting started. As part of the Regent LP family, we’re committed to being the best beauty company for the world by generating a positive environmental, economic and social impact for our communities across the globe.

Role Type

Permanent

What You’ll Be Doing

The role of People Technology Operations Analyst is to support in the day to day running of the People Technology systems across your region for all Avon markets and functions. The role is responsible for ensuring data integrity, maintaining systems security and general management and upkeep of system configuration within our core HR system Workday and other relevant people systems ie. T&A, Workforce Management etc.

Key Responsibilities

• Managing the day-to-day operation and administration of Workday and other People Technology systems.
• Acting as a key point of contact between the business and software providers for system-related activities.
• Providing Tier 1 and Tier 2 support for Workday queries and system issues.
• Maintaining system security, user access, and permissions in line with GDPR and SOX requirements.
• Supporting the configuration, testing, and deployment of system enhancements and People Technology projects.
• Translating business requirements into effective Workday solutions and system configurations.
• Performing system troubleshooting, defect resolution, and ongoing maintenance activities.
• Managing workflows and self-service capabilities to support efficient people processes.
• Reviewing, prioritising, resolving, or escalating system incidents as required.
• Supporting integrations and ensuring accurate data flow between HR and non-HR platforms.
• Conducting user acceptance testing (UAT) and validating system changes in test and production environments.
• Creating and maintaining Workday configuration documentation and test scripts.
• Delivering user training and guidance to People teams and business stakeholders.
• Maintaining job architecture, organisational structures, job profiles, positions, and related data.
• Producing and enhancing reports and dashboards to support business decision-making.
• Monitoring and improving data quality through audits, controls, and KPI tracking.
• Performing data uploads, corrections, cleansing, migration, and maintenance activities while ensuring high levels of data integrity.

What We’re Looking For

• Strong understanding of HR systems, data management, and system configuration.
• Experience providing user support and troubleshooting system-related issues.
• Knowledge of security administration, role-based permissions, and compliance requirements.
• Experience supporting system implementations, enhancements, testing, and change delivery.
• Strong analytical skills with the ability to interpret business requirements and translate them into technical solutions.
• Experience creating reports, analysing data, and maintaining data quality standards.
• Excellent attention to detail and commitment to data accuracy.
• Strong problem-solving and stakeholder management skills.
• Effective communication skills with the ability to explain technical concepts to non-technical audiences.
• Experience working with HR processes and employee lifecycle activities would be advantageous.
• Understanding of integrations between HR systems and other business platforms is desirable.
• Advanced proficiency in Microsoft Excel and reporting tools is beneficial

What We Offer

We offer a comprehensive benefits package along with wellness resources and work-life balance support in line with your country practices and Avon purpose aiming to help you live a healthier life, protect you and your dear ones, and ensure you’re at your best.

At Avon, we believe beauty is for everyone and that it’s beautiful to be you. We celebrate our differences, champion self-expression and are committed to inclusion for all. We embrace diversity and individuality to build a culture that represents our communities and enables everyone to bring their best self to work. We also support reasonable adjustments both within our recruitment process and job design when required to empower you to work in a way that works for you.

Ready to be a part of it? Join us.

#Avon

We inform that in accordance with the requirements of the on Whistleblower Protection Act of June 14, 2024 (government gazette of 2024, item 928), each Avon company in Poland has implemented a Procedure for Reporting Irregularities and Subsequent Actions. The full text of the procedure for each company, containing information about reporting methods, is available here.