People Service Area Specialist

Avon; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Wellness resources

Work-life balance support

Job summary

Avon is seeking a People Service Area Specialist to deliver high-quality People Services across markets, focusing on payroll, benefits administration, and HR operations.

You will support transitions into our Shared Services model, maintain data integrity in Workday, and collaborate with employees and partners to drive efficiency.

This role requires at least 3 years in HR operations or payroll, fluent English, and strong Excel skills; Italian is a plus.

Qualifications

• 3+ years in HR operations, payroll, or related field.
• Solid understanding of payroll processes and benefits administration.
• Experience with HR systems, preferably Workday or similar.
• Professional fluency in English (written and spoken).
• Italian language skills are an advantage but not required.

Responsibilities

• Coordinate monthly payroll activities with external providers.
• Administer employee benefits programs and assist employees with queries.
• Maintain employee data in Workday and HR systems with accuracy and compliance.
• Perform audits, controls, and reporting to support data integrity.
• Support transition of markets into the Shared Services model and knowledge transfer.
• Create and update process documentation and SOPs.
• Build relationships with stakeholders across teams and markets.
• Identify process improvement opportunities aligned with People Services strategy.

Skills

Payroll processes

HR operations

Excel proficiency

Stakeholder management

Process improvement

Tools

Workday

HRIS

Job description

You’ve picked a great time to join Avon. We’re the company that puts purpose, people and relationships at the heart of everything we do. The company that’s 135 years young and only just getting started. As part of the Regent LP family, we’re committed to being the best beauty company for the world by generating a positive environmental, economic and social impact for our communities across the globe.

Role Type

Permanent

What You’ll Be Doing

At Avon, our people are at the heart of everything we do. As a People Service Area Specialist, you’ll play a key role in delivering high-quality People Services across assigned markets, ensuring a seamless employee experience in payroll, benefits administration, and HR operations. You will support the successful transition and integration of processes into our Shared Services model while maintaining operational excellence and compliance. Working closely with employees, stakeholders, and external partners, you’ll help drive continuous improvement, accuracy, and efficiency across People Services activities.

Key Responsibilities

• Coordinating monthly payroll activities, including collecting and validating payroll inputs and collaborating with external payroll providers to ensure accurate and timely salary payments.
• Administering employee benefit programs and supporting employees with benefits-related queries.
• Maintaining and updating employee data in Workday and/or local HR systems, ensuring data accuracy, completeness, and compliance.
• Performing regular audits, controls, and reporting activities to support data integrity and operational excellence.
• Supporting employees with payroll and benefits-related matters, providing timely and customer-focused assistance.
• Leading and supporting the transition of assigned markets into the Shared Services model, including process mapping, system integration, and knowledge transfer activities.
• Creating, maintaining, and updating documentation, process guides, work instructions, and standard operating procedures.
• Building and maintaining strong relationships with key stakeholders through effective communication and collaboration.
• Identifying opportunities to improve processes and contributing to continuous improvement initiatives aligned with the People Services strategy.

What We’re Looking For

• Minimum of 3 years of experience in HR Operations, HR Shared Services, Payroll, HR Administration, or a related field.
• Solid understanding of payroll processes and employee benefits administration.
• Experience working with HR systems, ideally Workday or another HRIS platform.
• Professional-level fluency in English, both written and spoken.
• Italian language skills would be an advantage but are not essential.
• Advanced proficiency in Microsoft Excel.
• Strong attention to detail with a focus on accuracy, compliance, and data quality.
• Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to identifying and implementing process improvements.
• Excellent communication and stakeholder management skills, with the ability to build effective working relationships across teams and markets.
• Experience supporting process transitions, change initiatives, or shared services operations would be an advantage.

What We Offer

We offer a comprehensive benefits package along with wellness resources and work-life balance support in line with your country practices and Avon purpose aiming to help you live a healthier life, protect you and your dear ones, and ensure you’re at your best.

At Avon, we believe beauty is for everyone and that it’s beautiful to be you. We celebrate our differences, champion self-expression and are committed to inclusion for all. We embrace diversity and individuality to build a culture that represents our communities and enables everyone to bring their best self to work. We also support reasonable adjustments both within our recruitment process and job design when required to empower you to work in a way that works for you.

Ready to be a part of it? Join us.

#Avon

We inform that in accordance with the requirements of the on Whistleblower Protection Act of June 14, 2024 (government gazette of 2024, item 928), each Avon company in Poland has implemented a Procedure for Reporting Irregularities and Subsequent Actions.

The full text of the procedure for each company, containing information about reporting methods, is available here.