Warehouse Ops Lead - Quality, Returns & Processes

Kapten & Son; gmina Bolesławiec; On-site; PLN 60,000 - 100,000; Full time

Benefits offered by this job

Corporate benefits

Employee discounts

Job summary

Kapten & Son seeks a hands-on operations lead to join our on-site team at our logistics partner's warehouse. You will implement brand standards in daily fulfillment, coordinate with warehouse management, and shape three core operational areas from the ground up.

In this role you’ll build processes for returns quality, monitor KPIs, and drive continuous improvement while maintaining strong collaboration with the logistics partner and central teams.

Qualifications

• 1–3 years experience in warehouse logistics or 3PL/e-commerce
• Experience building processes and working standards
• Collaborating with external logistics service providers
• Solid understanding of goods flows, order processing and returns management
• Proficient with warehouse, ERP or inventory systems and MS Office/Excel
• Hands-on mentality and structured way of working
• Very good Polish and good English; German is a plus

Responsibilities

• Represent Kapten & Son on-site at our external logistics partner's warehouse
• Build returns and quality processes with clear inspection criteria and classifications
• Structure a customization area with procedures and quality standards
• Make performance visible by monitoring KPIs and service levels
• Ensure and advance quality through regular checks and collaboration with the partner logistics team

Skills

Warehouse logistics

3PL experience

Process development

ERP systems

MS Office/Excel

Structured work style

Assertive yet collaborative

Polish

English

Tools

ERP system

MS Office/Excel

Job description

Kapten & Son seeks a hands-on operations lead to join our on-site team at our logistics partner's warehouse. You will implement brand standards in daily fulfillment, coordinate with warehouse management, and shape three core operational areas from the ground up.

In this role you’ll build processes for returns quality, monitor KPIs, and drive continuous improvement while maintaining strong collaboration with the logistics partner and central teams.