Global Warehouse Quality Manager - Lean CAPA OTIF

Ajax Systems; Łódź; On-site; PLN 120,000 - 180,000; Full time

Job summary

Ajax Systems in Łódź, Poland, seeks an experienced Warehouse Quality Assurance/Control leader to drive end-to-end quality across European distribution. You will shape inbound and outbound QC, manage nonconformities, and lead CAPA initiatives for warehouse operations.

The role emphasizes Lean, 5S, and WMS process digitalization, cross-cultural training, and data-driven performance reporting to reduce losses and improve OTIF across EU distributors.

Qualifications

• Experience in warehouse QA/QC, continuous improvement, or operational excellence.
• Proficiency with problem-solving methodologies (8D, Kaizen, 5S, PDCA) is required.

Responsibilities

• Organize inbound quality audits for shipments from manufacturing hubs (Ukraine, Turkey, Vietnam).
• Reduce dock-to-stock time by creating efficient receiving procedures and cross-docking for priority orders.
• Coordinate with manufacturing sites on production defects, packaging issues, or shipment discrepancies.
• Ensure outbound order accuracy and EU labeling, documentation, packaging, and secure load handling.
• Monitor SLA/OTIF compliance across carriers (DPD, DHL, InPost, etc.).
• Lead CAPA and corrective actions for warehouse operations and minimize product damage.
• Implement Lean, 5S, and WMS improvements; develop SOPs and work instructions.
• Build daily quality dashboards (OTIF, Perfect Order Rate, Claims rate, etc.).
• Conduct on-site audits of compliance across Polish-Ukrainian teams and train staff.

Skills

Warehouse QA/QC

Continuous Improvement

Operational Excellence

Kaizen

Lean Six Sigma Green Belt

5S

Root Cause Analysis

Problem Solving

Tools

SAP

Qguar

Manhattan WMS

Job description

Ajax Systems in Łódź, Poland, seeks an experienced Warehouse Quality Assurance/Control leader to drive end-to-end quality across European distribution. You will shape inbound and outbound QC, manage nonconformities, and lead CAPA initiatives for warehouse operations.

The role emphasizes Lean, 5S, and WMS process digitalization, cross-cultural training, and data-driven performance reporting to reduce losses and improve OTIF across EU distributors.