Travel Advisor for SAS with Norwegian

Concentrix; Wejherowo; On-site; PLN 40,000 - 60,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Fully paid 2-month training program

International and diverse work环境

Coaching and mentoring for growth

Modern office in Warsaw

Job summary

Concentrix in Warsaw is seeking a Travel Advisor to support Nordic SAS customers. You will be the first contact for premium travel inquiries and help with ticket purchases and payment processing via calls or chat.

Fluency in Norwegian (C1) and English (B2) is required, along with strong communication and organizational skills. The role offers a modern Warsaw office, a fully paid two-month training program, and opportunities in a diverse, international team.

Qualifications

• Fluent in written and spoken Norwegian (C1) and English (B2).
• Excellent communication and active listening skills.
• Highly organized and detail-oriented.
• Collaborative, patient, and proactive team player.
• Able to work from our Warsaw office.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Build lasting relationships to foster trust.

Skills

Norwegian (C1)

English (B2)

Active listening

Communication skills

Highly organized

Job description

Travel Advisor for Nordic Premium Airline SAS with Norwegian

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Norwegian (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.