Travel Advisor for SAS with Norwegian

Concentrix; Jastrzębie-Zdrój; Presencial; PLN 56.000 - 89.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts on SAS fares

Equal opportunities for all

2-month training program

International and diverse work env.

Coaching and mentoring

Office in Warsaw

Descripción de la vacante

Concentrix in Warsaw is seeking a Travel Advisor for Nordic Premium Airline SAS with Norwegian. You will be the first contact for premium travel inquiries and assist with ticket purchases and payments.

Join a diverse, international team and complete a fully paid two-month training program, while enjoying SAS fare discounts and a modern Warsaw office.

Formación

• Fluent in Norwegian (C1) and English (B2) written and spoken.
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient and open-minded.
• Active listener with clear communication.
• High accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

Responsabilidades

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls/chat.
• Foster enduring relationships with customers for building trust.

Conocimientos

Norwegian (C1)

English (B2)

Customer service

Communication

Organizational skills

Descripción del empleo

Travel Advisor for Nordic Premium Airline SAS with Norwegian

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Norwegian (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.