Technical Writer — Travel Tech & Airline API Docs

TPConnects Technologies; Województwo mazowieckie; On-site; PLN 90,000 - 130,000; Full time

Job summary

TPConnects Technologies seeks a Technical Writer to join the Iris Product Team, owning documentation across API guides, portal user guides, and release notes for both B2B and B2C audiences. You will collaborate with product managers, engineers, and QA to ensure accurate, timely, and well-structured content.

Experience in airline or travel tech, strong English, and proficiency with Markdown, OpenAPI/Swagger, and a modern documentation CMS are essential.

Qualifications

• Experience as Technical Writer in SaaS or API-first product environment.
• Solid familiarity with NDC, GDS, LCC concepts is preferred.
• Native or first-language English fluency; strong clarity and precision required.
• Ability to maintain product glossary and enforce naming conventions across surfaces.
• Experience with Markdown and Git-based documentation workflows.

Responsibilities

• Write and maintain technical documentation for Iris platform: API integration guides, portal guides, admin guides, release notes.
• Collaborate with product managers and engineers to understand feature scope and document proactively.
• Review UI designs in Figma and create annotated screenshots for docs.
• Verify features in test environments and capture screenshots for documentation.
• Create training videos and screencasts to support documentation and onboarding.
• Manage documentation branches in Git and coordinate releases with engineering.
• Prepare release notes for each product cycle.
• Maintain terminology standards and consistency across surfaces.

Skills

Technical writing

API documentation

Markdown

OpenAPI/Swagger

Postman

Figma

Documentation CMS

Jira/Confluence

English language

Tools

ReadMe

GitBook

Stoplight

MadCap Flare

Postman

Swagger/OpenAPI

Figma

Jira

Confluence

Job description

TPConnects Technologies seeks a Technical Writer to join the Iris Product Team, owning documentation across API guides, portal user guides, and release notes for both B2B and B2C audiences. You will collaborate with product managers, engineers, and QA to ensure accurate, timely, and well-structured content.

Experience in airline or travel tech, strong English, and proficiency with Markdown, OpenAPI/Swagger, and a modern documentation CMS are essential.