Senior Technical Writer: Travel Tech & Airline NDC

TPConnects; Warszawa; Híbrido; PLN 90.000 - 130.000; Jornada completa

Descripción de la vacante

TPConnects in Warsaw and Dubai is seeking a Technical Writer to own Iris documentation—APIs, portal guides, and release notes—within the Iris product team. You will collaborate with product managers and engineers, review UI designs in Figma, and create annotated screenshots for documentation.

You will also manage documentation branches in Git, publish release notes, and develop training videos to support both B2B and B2C audiences.

Formación

• 5+ years as a Technical Writer in a SaaS or API-first product environment
• Experience documenting REST APIs or NDC-based airline APIs
• Native or near-native English fluency for customer-facing docs
• Strong terminology discipline and glossary management
• Markdown and Git-based documentation workflows
• OpenAPI/Swagger familiarity and ability to interpret specs
• JSON structures and API examples in documentation
• Agile delivery environment and cross-squad collaboration

Responsabilidades

• Write and maintain API guides, portal user guides, admin guides, and release notes for Iris
• Collaborate with product managers and engineers to define documentation scope
• Use Figma to review UI designs and create annotated visuals for docs
• Capture and annotate screenshots, upload to the docs platform
• Create training videos and screencasts to support docs and onboarding
• Manage documentation branches in Git and coordinate product releases
• Prepare release notes for each product cycle
• Maintain terminology standards and product glossaries across docs surfaces
• Write UX copy for UI labels, tooltips, and in-product guidance

Conocimientos

Tech writing

SaaS docs

OpenAPI/Swagger

Postman

Markdown

Git

JSON

UI terminology

Herramientas

ReadMe CMS

GitBook

Stoplight

MadCap Flare

Jira

Confluence

Figma

Postman

Descripción del empleo

TPConnects in Warsaw and Dubai is seeking a Technical Writer to own Iris documentation—APIs, portal guides, and release notes—within the Iris product team. You will collaborate with product managers and engineers, review UI designs in Figma, and create annotated screenshots for documentation.

You will also manage documentation branches in Git, publish release notes, and develop training videos to support both B2B and B2C audiences.