Security IT Support Engineer – Defender Expert (Onsite Kraków)

LTM; Kraków; On-site; PLN 111,600 - 167,400; Full time

Job summary

LTM is looking for a Technical Support Engineer in Krakow, Poland, to focus on IT infrastructure and antivirus protection. The role requires understanding of Defender for Endpoint, troubleshooting skills, and cybersecurity knowledge.

Candidates should have 3-5 years of experience in IT support and hold an Associate degree in a relevant field. The position is onsite with potential weekend shifts and a fixed-term contract of 6 months.

Qualifications

• 3-5 years experience in IT infrastructure troubleshooting and support in large environments.
• Experience with Microsoft Defender antivirus and Defender for Endpoint.
• Excellent problem-solving and troubleshooting skills.

Responsibilities

• Understand IT infrastructure solutions, focusing on Defender for Endpoint and antivirus protection.
• Monitor antivirus and EDR solutions and mitigate threats.
• Support customers in identifying and addressing infrastructure vulnerabilities.
• Collaborate with team members to expand capabilities.

Skills

Troubleshooting

Microsoft Defender antivirus

Cybersecurity best practices

IT infrastructure support

Education

Associate degree in Computer Science, Information Systems, or Engineering

Job description

LTM is looking for a Technical Support Engineer in Krakow, Poland, to focus on IT infrastructure and antivirus protection. The role requires understanding of Defender for Endpoint, troubleshooting skills, and cybersecurity knowledge.

Candidates should have 3-5 years of experience in IT support and hold an Associate degree in a relevant field. The position is onsite with potential weekend shifts and a fixed-term contract of 6 months.