Technical Accounting Team Manager with German

Aon; Kraków; On-site; PLN 180,000 - 260,000; Full time

Job summary

Aon Kraków is seeking a Team Manager to lead a large, high‑performing Technical Accounting team. You will set priorities, plan workload, supervise performance, and coach staff to ensure high‑quality delivery while partnering with a key German stakeholder.

Fluency in English and German is essential. You will drive continuous improvement, manage projects from initiation to completion, and communicate complex accounting topics clearly to non‑experts, fostering an inclusive and resilient team.

Qualifications

• Fluency in English and German written and spoken.
• Experience leading and motivating large, complex teams.
• Ability to set clear priorities and distribute workload.
• Strong people leadership including coaching and mentoring.
• Ability to refine stakeholder requirements constructively.
• Excellent communication of sophisticated topics to non-experts.
• Proven record of driving continuous improvement initiatives.

Responsibilities

• Organize and supervise operations so SLAs and quality are met.
• Collaborate with Partners to ensure timely, high‑quality work.
• Establish backup structures and plan for SPOF.
• Document processes and share knowledge within the team.
• Analyze data to identify errors and capacity trends.
• Contribute to business and strategic planning with financial insights.
• Develop and implement efficient document management for financial records.
• Lead finance projects from initiation to completion with partner satisfaction.
• Prepare clear reports for internal and external partners.
• Apply conflict resolution to address discrepancies and challenges.
• Engage in talent management: performance reviews, coaching, mentorship.
• Design training programs for accounting team and drive continuous improvement.
• Encourage team to identify and implement process/tools improvements.

Skills

Fluency in English and German

Leadership of large teams

Prioritization & workload planning

Coaching & mentoring

Stakeholder requirement management

Clear communication

Continuous improvement

Job description

Team Manager is responsible for the end‑to‑end leadership of a large, high‑performing Technical Accounting team, with a focus on fostering a collaborative environment, supporting a team of specialists, and maintaining an effective partnership with an important external stakeholder. The role includes setting clear priorities, planning and distributing workload, supervising performance, and providing coaching and support to enable consistent, high‑quality delivery.

An important requirement is solid experience in leading and motivating larger, teams with varied strengths in a dynamic environment, including the ability to address challenges constructively, encourage accountability, and sustain engagement. The Team Manager will also act as the primary contact for a key partner in Germany, requiring sophisticated partner leadership skills, the ability to understand and appropriately challenge requirements, communicate sophisticated topics in a clear and conscientious way, and proactively handle expectations, potential issues, and continuous improvement initiatives to support and strengthen a critical business relationship.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

• Organize and supervise current operations so that the team meets Service Level Agreements (SLAs), quality requirements and follows the agreed process
• Work closely with Partners to ensure that all work is carried out in a timely manner and to a high standard
• Secure proper back up structure plus plan for SPOF (Single Points of Failure)
• Ensure that processes are documented and that knowledge is gathered and shared within the team
• Analyze data on the output of the team's work and identify issues or trends connected to errors, time‑consuming tasks, under or over capacity
• Contribute to business planning and strategic planning initiatives, providing financial insights and recommendations.
• Develop and implement efficient document management systems for financial records.
• Lead financial services projects, from initiation to completion, ensuring timely delivery and partner satisfaction.
• Prepare and present clear and concise report writing for internal and external partners.
• Apply conflict resolution skills to address financial discrepancies and team challenges optimally.
• Engage in talent management and team management activities, including performance reviews, coaching, and mentorship.
• Design and deliver training and development programs for the accounting team, fostering continuous improvement.
• Engage the team in identifying processes, tools and documentation that can be improved, and encourage team members to suggest and implement ways to enhance service delivery

Skills And Experience That Will Lead To Success

• Fluency in English and German, both written and spoken
• Confirmed experience leading and motivating large, complex teams in a fast‑paced, high‑pressure environment.
• Demonstrated ability to set clear priorities, plan and distribute workload, and supervise team performance
• Strong people leadership skills, including coaching, mentoring, and providing day‑to‑day support to high‑performing specialists.
• Ability to understand, challenge, and refine stakeholder requirements in a constructive and solution‑oriented manner.
• Excellent communication skills, with the ability to explain sophisticated technical accounting topics in a clear and concise way to non‑experts.
• Proven record of driving continuous improvement initiatives to enhance processes, controls, and service quality.