Contract Management Administrator with German

Aon; Kraków; On-site; PLN 60,000 - 90,000; Full time

Job summary

Aon is seeking an organized administrator fluent in German and English to support contract processing and data administration. The role focuses on improving processes, maintaining accurate client data, and creating documentation and certificates using automation where available.

You will collaborate with the team, meet deadlines, and help with transition projects, ensuring quality service delivery for clients and colleagues across the organization.

Qualifications

• German at C1 level.
• English at B2 level.
• Proficient in MS Office.
• Ability to analyze processes and identify improvements.
• Ability to identify and respond to risks.
• Excellent attention to detail.

Responsibilities

• Contract processing from simple to complex.
• Administration and maintenance of client and contract data.
• Create insurance certificates and contracts using automation.
• Correct premiums and brokerage entries.
• Develop and follow work procedures and guides.
• Act as SME for processes and issue resolution.
• Participate in process improvement and transition projects.
• Support less experienced colleagues and ensure deadlines are met.

Skills

German (C1)

English (B2)

MS Office

Process improvement

Data analysis

Time management

Attention to detail

Communication style

Risk awareness

Creativity

Job description

You are a well-organized German and English speaker. You are looking for a job in a stable international company where you can continue your career, take advantage of training programs, and build up your skills step-by-step. You have relevant professional experience; you learn fast and are interested in developing in an administrative role that allows you to develop your analytical and communication skills. If yes, then read on - we are looking for you!

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

• contract processing (from simple to complex client contracts)
• administration and maintenance of client and contract data in the system
• creating insurance certificates, policies, contracts based on automations
• correcting premium and brokerage
• creating and following procedures and guides for the scope of work
• acting as a SME for processes and resolving issues
• participating in projects aimed at process improvement and transition projects
• support of less experienced colleagues
• ensuring process documentation is up to date
• suggesting and implementing changes to tools and documentations needed to support effective service delivery
• suggesting process and/or system improvements to team manager
• participating actively in problem solving
• cooperating closely with team manager as well as the team and making sure all deadlines are met

Skills And Experience That Will Lead To Success

• English - level B2
• German - level C1
• good knowledge of MS Office
• ability to analyse processes and identify areas for improvement
• ability to identify and respond to risks
• excellent attention to detaits
• strong ability to think creatively
• understanding and applying appropriate communication style
• ability to meet tight deadlines under time pressure
• ability to prioritize tasks according to volumes
• good time management and organizational skills
• strong work ethic
• good knowledge of insurance market would be an advantage
• experience in transition process would be an advantage