Talent Intelligence Lead - German

TTEC; Kraków; On-site; PLN 212,044 - 296,861; Full time

Job summary

TTEC is seeking a German speaking Talent Intelligence Lead in Krakow, Poland. You will own and develop institutional partnerships and lead talent intelligence strategies focused on German-speaking talent pools across Europe.

This role involves building relationships with educational institutions and government agencies to strengthen access to talent while delivering market insights for strategic planning. A strong background in talent acquisition and fluency in German are mandatory for success in this key role.

Qualifications

• Proven experience in talent intelligence or multilingual BPO environments.
• Experience developing strategies for German-speaking candidates in EMEA.
• Strong analytical, networking, and time management skills.

Responsibilities

• Develop institutional partnerships across Poland and Europe.
• Lead talent intelligence and labor market mapping for German-speaking talent.
• Build market presence and employer visibility within talent communities.

Skills

Talent intelligence

Institutional partnerships

Strategic sourcing

Fluent German

Strong English communication

Tools

LinkedIn Recruiter

Job description

German speaking Talent Intelligence Lead, Krakow, Poland

About the Role

At TTEC, we’re all about the Human Experience. Elevated. As the German speaking Talent Intelligence Lead in Krakow, Poland you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC.

This Role Combines Two Core Priorities

• Owning and developing institutional partnerships that create long-term multilingual talent pipelines and market presence.
• Leading talent intelligence and market mapping strategy focused on German-speaking talent populations across Europe.

What You’ll Do

The successful candidate will play a critical role in building external talent ecosystems, strengthening employer visibility within multilingual markets, and delivering strategic labour market intelligence that supports workforce growth and expansion planning.

You will be part of the EMEA Talent Acquisition team, collaborating closely with internal stakeholders to support scalable German-speaking talent strategies across multiple regions, while reporting into the Talent Acquisition leadership Team.

Key Responsibilities

Institutional Partnerships & Talent Ecosystem Development

• Own and lead the organisation’s institutional partnership strategy across Poland and key European multilingual markets.
• Build and manage strategic relationships with Universities and higher education institutions, language schools and training academies, Government labour and workforce agencies, student organisations and alumni communities, Industry Associations and networking groups, local and international community organisations.
• Create scalable partnership programmes that strengthen long-term access to German-speaking talent pipelines.
• Develop strategic collaboration initiatives including Graduate and early careers programmes, language talent initiatives, community engagement campaigns, talent mobility and relocation partnerships and employer branding activities.
• Represent the organisation externally at career fairs, university events, industry networking events and talent community engagements.
• Build a long term market presence and employer visibility within German-speaking talent communities across Europe.

Talent Intelligence & Market Strategy

• Lead talent intelligence and labour market mapping initiatives focused on German-speaking talent pools across Poland and EMEA.
• Analyse multilingual hiring trends, competitor activity, compensation benchmarks, talent availability, and market movement to support strategic workforce planning.
• Research emerging multilingual talent markets and identify new sourcing ecosystems and pipeline opportunities.
• Deliver actionable market insights and strategic recommendations.
• Maintain talent intelligence dashboards, sourcing analytics, market research reports, and competitor benchmarking.
• Track sourcing metrics, market trends, campaign effectiveness, and channel performance to optimise talent attraction strategies.

Required Experience & Skills

• Proven experience in talent intelligence, strategic sourcing, institutional partnerships, or multilingual BPO hiring environments.
• Strong track record of building and managing institutional or ecosystem partnerships that support talent acquisition and workforce growth.
• Experience developing sourcing and talent attraction strategies for German speaking candidate populations in Poland and across EMEA.
• Demonstrable expertise in labour market intelligence, talent mapping, competitor analysis, and multilingual workforce strategy.
• Advanced LinkedIn Recruiter and Boolean sourcing capabilities.
• Strong understanding of recruitment marketing, employer branding, social sourcing, and community engagement strategies.
• Fluent German language skills (written, spoken, and reading comprehension) are mandatory.
• Strong English communication skills.
• Excellent time management, networking, communication, analytical, and organisational abilities.
• Comfortable operating strategically and autonomously in a fast paced international and growth oriented environment.

Primary Location

PL-Malopolskie-Krakow

Equal Opportunity Employer

TTEC is proud to be an equal opportunity employer. We embrace and are committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.