Support Desktop Operating Systems

Element; Tychy; Presencial; PLN 32 000 - 52 000; Tempo integral

Resumo da oferta

Element is seeking a Desk­top OS/Network Hand&Eyes support specialist in Poland. You will provide deskside desktop support at end-user locations, perform OS installations, and assist with LAN rollouts and upgrades on-site.

Responsibilities include resolving incidents, documenting IP addresses for network hardware, and aiding Cisco-related troubleshooting on Windows platforms. Strong Windows problem- solving skills are required.

Qualificações

• Familiar with OS installation/configuration and application setup (MS Office).
• Experience solving problems in Windows environments.
• Experience assisting with Cisco-related problems (laptop to console, Teams).

Responsabilidades

• Provide deskside support for Desktop at end-user locations.
• Manage problems to resolution or closure.
• Perform first OS installation on Desktop.
• Support rollouts and upgrades of LAN network equipment.
• Provide on-site network support to resolve LAN incidents and problems.
• Perform LAN equipment installation operations that cannot be done remotely.
• Keep documentation of IP addresses for network hardware.

Conhecimentos

OS installation

Windows troubleshooting

LAN support

Ferramentas

Cisco troubleshooting

Descrição da oferta de emprego

For one of our Clients - a leading global player in the automotive sector with more than 300,000 employees, we are looking for the Candidates for the position of: Support Desktop Operating Systems/Network Hand&Eyes.

Responsiblities:

• Provide deskside support Services for Desktop at the End User's work location,
• Manage the problem to resolution or closure,
• Perform first Operating System installation on Desktop,
• Support rollouts and upgrades of LAN Network equipment,
• Provide the network on-site support in resolving incident and problems related to LAN,
• Perform LAN network equipment installation operations, that cannot be performed remotely,
• Keep documentation of IP addresses tables for network HW.

Requirements:

• Familiar with OS installation/configuration, application installation (MS Office, VISO etc.),
• Familiar with problem solving in Windows,
• Familiar with assisting during Cisco solving problems (connecting laptop to console, setting Teams meeting),