Supplier Management Specialist

upm; Polska; Hybrid; PLN 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid working model

Global company culture

Development opportunities

Job summary

UPM is seeking a Supplier Management Specialist to join UPM Business Hub Poland in Wrocław. You will engage suppliers and stakeholders to manage supplier lifecycles and risk using SAP Ariba, onboard and screen suppliers, and handle inquiries by phone, email, or chat.

The role requires at least 2 years of supplier-management experience, strong English, and a proactive, process-driven mindset. The position offers a hybrid working model in Wroclaw with opportunities to influence procurement

Qualifications

• At least 2 years of experience in supplier lifecycle management or related area.
• Proficient with SAP Ariba or similar supplier-management platforms.
• Clear English communication; able to work cross-functionally.
• Service-oriented, organized, and detail-focused.
• Ability to follow instructions and train others.

Responsibilities

• Engage with suppliers and internal stakeholders to process supplier lifecycle and risk tasks in SAP Ariba.
• Onboard suppliers to SAP Ariba, including supplier qualification, enablement and risk screening.
• Follow up with suppliers to resolve technical issues.
• Respond to supplier queries by phone, email or chat; manage contacts and SAP Business Network profiles.
• Provide progress updates to stakeholders and report performance to Manager, Sourcing Operations.
• Ensure due diligence and compliance with UPM policies across activities.
• Work with reports and KPIs to identify improvements and support data-driven decisions.
• Contribute to continuous improvement of processes and training materials.

Skills

SAP Ariba

Supplier lifecycle management

Supplier risk management

English communication

Cross-functional collaboration

Attention to detail

Process improvement

Tools

SAP Ariba

Job description

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values - trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils!

Learn more about us as a workplace upm.com/careers

We are looking for a Supplier Management Specialist to join our team in UPM Business Hub Poland in Wrocław.

Greetings from your future manager

"We are on an exciting journey to continuously strengthen how sourcing and procurement creates value for our business. I am looking for people who are not only strong professionals but also builders. People who enjoy improving processes, creating new ways of working, and turning ideas into tangible results. Our environment is dynamic and sometimes challenging, but it offers a unique opportunity to influence how things are done and to see the direct impact of your work. If you are motivated by responsibility, collaboration, and the opportunity to contribute to meaningful change, I would be delighted to have you join our team". - Monika Sztandera, Director, Sourcing & Procurement

What you will do

• Engage directly with UPM suppliers and internal stakeholders to process assigned supplier-lifecycle and risk-management tasks in SAP Ariba
• Onboard suppliers to register and use SAP Ariba, including supplier qualification, enablement and risk-screening or risk-management activities in line with applicable work instructions
• Follow up with suppliers and users to support the resolution of technical issues
• Respond to supplier queries in a timely and accurate manner through phone, email or chat, manage supplier contacts and SAP Business Network profiles
• Provide regular progress updates to UPM stakeholders and report performance status to the Manager, Sourcing Operations
• Ensure due diligence and compliance with UPM policies across assigned activities
• Demonstrate a strong analytical mindset by working with reports, KPIs and operational data, identifying patterns, highlighting improvement opportunities and supporting fact-based decision-making
• Contribute proactively to continuous improvement of processes, technical setup and ways of working
• Participate in creating communication materials, instructions and guidelines, provide basic training to users and suppliers, explaining relevant process steps and requirements

Who you are

• You have at least 2 years of practical experience in supplier lifecycle management, supplier risk management or a related operational area
• You are comfortable working with SAP Ariba or comparable supplier-management platforms and can follow structured work instructions accurately
• You communicate clearly and professionally with suppliers and internal stakeholders through phone, email and chat
• You are service-oriented, organized and attentive to quality, deadlines and detail
• You understand the importance of due diligence, compliance and accurate supplier information
• You take initiative in resolving operational issues and improving processes and ways of working
• You can prepare clear instructions and communication materials and provide basic process training
• You communicate effectively in English and work confidently in an international, cross-functional environment; knowledge of other languages will be considered an asset

This is what we offer to you

• A meaningful job: We have an inspiring purpose: "We renew the everyday for a future beyond fossils". Our work is impactful and transformative.
• A caring community: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
• Development opportunities: We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
• Responsible employer: Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas, from climate change mitigation to enhancing biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.

Learn about our Rewarding and our Ways of working

Additional information

• This position offers a hybrid working model, combining remote work from home with regular on-site collaboration in Wrocław.
• The position holder will report to the Manager, Sourcing Operations.

For further information about the role, please contact Patrycja Kononowicz-Dutta, Manager, Digital Supplier, Sourcing & Procurement Operations at [e-mail] or tel. [phone] between 10:00 - 15:00 CET.