Strategic Service Solutions Leader

cyberu; Kraków; Hybrid; PLN 131,000 - 209,000; Full time

Job summary

Cornerstone is seeking a Service Solutions Manager in Krakow, hybrid role that partners with Sales, Delivery and Technical Consulting to shape and sell Professional Services that unlock business value from Cornerstone investments.

You will translate customer strategies into practical service solutions, lead discovery, develop estimates and Statements of Work, and collaborate across functions to ensure successful transitions from sales to delivery. Fluency in English and SaaS experience preferred.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• Typically, 4+ years in Professional Services, Solution Consulting, or Services Sales within a SaaS or technology environment.
• Demonstrable experience in consultative selling, customer discovery, solution development and commercial negotiation.
• Experience developing services proposals, estimates and Statements of Work.
• Experience working with enterprise customers and cross-functional teams.

Responsibilities

• Lead consultative engagements to understand business objectives, challenges and desired outcomes.
• Develop implementation, integration, advisory and consulting approaches aligned to customer needs.
• Coordinate with Sales, Delivery and Partners to identify and advance consulting opportunities.
• Develop accurate services estimates, proposals and Statements of Work.
• Support RFPs, RFIs and complex commercial engagements.
• Maintain pipeline, forecasting and CRM data; drive opportunities to close.

Skills

English proficiency

Consultative selling

Stakeholder management

Solution development

Pricing & forecasting

SaaS knowledge

Education

Bachelor's degree or equivalent

Tools

Salesforce

MEDDPICC

Job description

Cornerstone is seeking a Service Solutions Manager in Krakow, hybrid role that partners with Sales, Delivery and Technical Consulting to shape and sell Professional Services that unlock business value from Cornerstone investments.

You will translate customer strategies into practical service solutions, lead discovery, develop estimates and Statements of Work, and collaborate across functions to ensure successful transitions from sales to delivery. Fluency in English and SaaS experience preferred.