Strategic Program Manager - Global Client Delivery

TransPerfect; Województwo warmińsko-mazurskie; On-site; PLN 140,000 - 190,000; Full time

Job summary

TransPerfect is seeking a Program Manager to ensure operational success by coordinating geographically dispersed client and internal teams. The role focuses on delivery quality, process improvements, and strategic client service.

The candidate will lead initiatives to enhance workflow efficiency, establish accountability standards, and drive profitable revenue growth through strong client relationships and teamwork.

Qualifications

• 5+ years of experience in program/account management.
• Strong problem solving and analytical abilities.
• Excellent written and verbal communication in English and local language.

Responsibilities

• Own the service delivery for the program across client and TransPerfect teams.
• Establish benchmarks, timelines and resources to achieve goals; drive improvements.
• Design and implement new initiatives to improve processes and quality procedures.

Skills

Program management

Communication

Problem solving

Team leadership

Deadline management

Client relations

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

TransPerfect is seeking a Program Manager to ensure operational success by coordinating geographically dispersed client and internal teams. The role focuses on delivery quality, process improvements, and strategic client service.

The candidate will lead initiatives to enhance workflow efficiency, establish accountability standards, and drive profitable revenue growth through strong client relationships and teamwork.