Strategic EngOps Lead — Poland Hub

Cisco Systems, Inc

Kraków

Hybrid

PLN 180,000 - 320,000

Full time

5 days ago

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Job summary

Cisco Systems, Inc in Kraków hosts a strategic operations hub supporting platform engineering, security, and observability. You will partner with Engineering leaders to enable delivery, improve site performance, and align capacity, budgets, and programs with governance.

This role shapes the hub's next chapter post-acquisition and expands its impact across Cisco. The ideal candidate has 8+ years in operations, a relevant bachelor's degree, and hands-on SaaS/cloud/Agile experience within a

Qualifications

8+ years of experience in business operations, technical program management, or engineering operations within software/tech.
Bachelor's degree in Business, Engineering, Computer Science, Finance, or equivalent practical experience.
Experience managing engineering operations, including planning, capacity, metrics/KPI tracking, or budget management.
Experience working in a technology R&D site, Center of Excellence, or global delivery hub in Poland.
Hands-on experience operating in SaaS, cloud infrastructure, Agile SDLC, or platform engineering environments.

Responsibilities

Serve as a strategic operations partner to Engineering leaders, enabling delivery while improving site performance and transparency.
Lead planning rhythms, translate executive goals into site priorities, and surface risks.
Collaborate with Finance, People, and Engineering to manage capacity, budgets and programs with governance.
Improve operating processes, reporting, and tools while aligning legacy practices with Cisco frameworks.
Ensure leaders have reliable data and clear decisions, with resources aligned to product priorities.