Senior Business Operations Manager, Engineering

541 Cisco Systems Poland sp. Z o.o.; Kraków; On-site; PLN 150,000 - 230,000; Full time

Job summary

Cisco Systems Poland sp. Z o.o. in Kraków is expanding its engineering operations and shaping the hub’s next chapter as a strategic innovation center. This role focuses on enabling leaders to deliver, improving planning rhythms, governance, and data-driven decisions across the site.

You will work with Engineering, Finance, People, and Talent teams to align capacity, budgets, and site programs with Cisco frameworks while preserving the hub’s agility and impact within the Cisco ecosystem.

Qualifications

• Bachelor's degree in Business, Engineering, Computer Science, Finance, or equivalent practical experience.
• Master’s degree or MBA preferred.
• Experience with SaaS, R&D site operations, or CoE in Poland.

Responsibilities

• Serve as a strategic operations partner to Engineering leaders, enabling directors, managers, and teams to focus on delivery while strengthening site performance, alignment, and transparency.
• Lead planning and leadership rhythms, translating executive goals into site priorities, tracking decisions and organizational health, and surfacing risks.
• Partner with Finance, Talent Acquisition, People, and Engineering leaders to manage workforce capacity, budgets, and site programs with sound governance and discretion.
• Improve operating processes, reporting, and tools while aligning legacy Splunk practices with Cisco frameworks and preserving the hub’s agility.

Skills

Ops & PM exp

Education

Bachelor's degree in Business/Engineering/CS/Finance

Master’s degree or MBA

Tools

Workday

Tableau

Jira

Confluence

SharePoint

Job description

Meet the Team

Engineering in Poland has grown from an agile 60-person R&D site into a 700+ person strategic innovation hub supporting Splunk Platform Engineering, Security, and Observability. As part of Cisco, the hub connects global engineering priorities with Poland’s technology talent and contributes to products used across the business. The team works across Engineering, Product, Customer Experience, People, Talent Acquisition, Finance, and other partners, balancing a collaborative technical culture with the scale and rigor of an enterprise organization. This is an opportunity to help shape the hub’s next chapter as it evolves after the acquisition and expands its impact across Cisco.

Your Impact

Serve as a strategic operations partner to Engineering leaders, enabling directors, managers, and teams to focus on delivery while strengthening site performance, alignment, and transparency. Lead planning and leadership rhythms, translating executive goals into site priorities, tracking decisions and organizational health, and surfacing risks. Partner with Finance, Talent Acquisition, People, and Engineering leaders to manage workforce capacity, budgets, and site programs with sound governance and discretion. Improve operating processes, reporting, and tools while aligning legacy Splunk practices with Cisco frameworks and preserving the hub’s agility. Success means leaders have reliable data and clear decisions, resources align with product priorities, and the Poland hub remains an engaged, effective center of engineering excellence.

Minimum Qualifications

• 8+ years of experience in business operations, technical program management, or engineering operations within a software, technology, or technical organization.
• Bachelor's degree in Business, Engineering, Computer Science, Finance, or equivalent practical experience.
• Demonstrated experience managing engineering operations, including operational planning, workforce capacity planning, organizational metrics/KPI tracking, or budget management.
• Professional experience working within or supporting a technology R&D site, Center of Excellence (CoE), or global delivery hub in Poland.
• Hands-on experience operating in SaaS, cloud infrastructure, Agile SDLC, or platform engineering environments.

Preferred Qualifications

• Master’s degree or MBA.
• Prior experience leading site or business operations in an engineering organization, including post-acquisition integration or operating model change.
• Program, project management, or Agile framework certification.
• Experience with Workday, Tableau, Jira, Confluence, SharePoint, or business intelligence dashboards; executive communication and cross-functional influence.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.

Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.