Strategic Digital Activation Lead

HSBC Holdings plc; Kraków; On-site; PLN 215,000 - 297,000; Full time

Benefits offered by this job

Multisport card

Private medical care

Life insurance

Home office set-up reimbursement

Cafeteria platform

Employee assistance program

PPK contributions

Corporate events

CSR initiatives

Nursery discounts

Training and education support

Social fund

Flexible working hours

Free parking

Job summary

HSBC Poland in Kraków is seeking a Digital Market Activation Lead to oversee digital change across markets, coordinating with local and global teams to prepare product releases and regulatory initiatives.

You’ll manage delivery plans, risks and milestones, and help ensure new digital products reach customers smoothly. The role strengthens change capability with practical guidance, reusable materials and best practice across teams.

Qualifications

• Digital transformation and product delivery experience.
• Subject matter expertise in digital channels including technical, marketplace and customer considerations.
• Strong change management and business readiness skills, including understanding of project methodologies, frameworks and best practice and experience managing multiple releases across a portfolio.
• Ability to lead cross-functional teams and influence stakeholders.
• Experience managing delivery plans, timelines and priorities.
• Proactive risk and issue identification, mitigation and escalation.
• Clear digital communications and thought leadership capability.
• Ability to improve processes and build reusable, scalable ways of working.
• Strong accountability, delegation and people management skills.

Responsibilities

• Lead and coordinate local market readiness activities from initial engagement to benefits realization.
• Maintain visibility of progress and interface with technical delivery teams.
• Own and manage plan milestones for path to customer go-live.
• Liaise with Digital Product Owners and delivery areas to embed digital change.
• Provide guidance on communications, operational impact and training.
• Define migration and implementation approaches with reusable materials.
• Develop change capabilities across wider teams and promote best practice.
• Proactively manage a portfolio of digital initiatives and mitigate risks to ensure on-time deliveries.

Skills

Digital transformation

Product delivery

Digital channels

Change management

Cross-functional leadership

Delivery plans

Risk management

Digital communications

Process improvement

People management

Job description

HSBC Poland in Kraków is seeking a Digital Market Activation Lead to oversee digital change across markets, coordinating with local and global teams to prepare product releases and regulatory initiatives.

You’ll manage delivery plans, risks and milestones, and help ensure new digital products reach customers smoothly. The role strengthens change capability with practical guidance, reusable materials and best practice across teams.