Market Activation & Change Adoption Specialist

HSBC Holdings plc; Kraków; On-site; PLN 120,000 - 162,000; Full time

Benefits offered by this job

One-time reimbursement of home office

Multisport card

Private medical care

Life insurance

Flexible working hours

Free parking

Corporate parties & events

CSR initiatives

Nursery discounts

Financial support with trainings and教育

Job summary

HSBC Holdings plc in Kraków is seeking a Market Activation Associate within UK Change Execution & Performance to drive change adoption among colleagues. You will manage change runway, prepare communications, and coordinate AI-enabled content and training solutions to help teams understand and adopt changes.

You will build strong relationships across business and functional teams, translate business requirements into activation plans, and lead delivery while coaching colleagues for continuous

Qualifications

• Experience delivering change activation and communications within a complex organisation.
• Working knowledge of HSBC Change operating models, processes, systems and governance.
• Experience supporting change runway management and coordinating change across frontline teams.
• Ability to create clear, compelling communications and training interventions.
• Ability to combine data, insight and feedback to inform recommendations.
• Strong stakeholder management with experience balancing priorities across multiple teams.
• People leadership or workstream leadership experience.

Responsibilities

• Maintain visibility of planned change affecting frontline colleagues
• Assess colleague impacts and sequence communications, readiness and training
• Deliver targeted communications that support understanding and adoption
• Coordinate AI-enabled content, training and activation activities
• Build trusted relationships across business and functional teams
• Translate business requirements into activation plans
• Lead delivery, coach colleagues and promote continuous improvement
• Manage governance, risks, controls, records and management reporting

Skills

Change activation

Colleague communications

Readiness adoption

Stakeholder management

Delivery coordination

AI tools usage

Cross-functional collaboration

Leadership coaching

Job description

HSBC Holdings plc in Kraków is seeking a Market Activation Associate within UK Change Execution & Performance to drive change adoption among colleagues. You will manage change runway, prepare communications, and coordinate AI-enabled content and training solutions to help teams understand and adopt changes.

You will build strong relationships across business and functional teams, translate business requirements into activation plans, and lead delivery while coaching colleagues for continuous