STORE MANAGER

Coccinelle S.p.A.; Warszawa; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Discounts on products

Training courses

Networking with other shops in the net

Job summary

Coccinelle S.p.A. is seeking a Store Manager for the Mokotow store in Warsaw. The role focuses on leading the team, delivering exceptional customer service, and achieving store objectives through active supervision and motivation.

The candidate will guide the team, monitor KPIs, and ensure CRM and in-store marketing guidelines are applied to maximize sales and customer engagement across the Warsaw location.

Qualifications

• Excellent interpersonal and communication abilities.
• Analytical mindset with problem solving and team leadership experience.
• Determination, flexibility and enthusiasm for retail leadership.

Responsibilities

• Lead and motivate the store team to achieve quantitative and qualitative goals.
• Provide high-level customer service and purchasing advice.
• Monitor KPIs and report progress with Retail Management.
• Supervise cash handling, CRM usage, replenishment and in-store marketing.
• Ensure store guidelines are implemented and spaces organized efficiently.
• Coordinate CRM data collection and clienteling activities.

Skills

Interpersonal skills

Analytical thinking

Team management

Problem solving

Communication skills

Tools

Office suite

Job description

We are looking for the role of Store Manager for our Mokotow store - Warsaw!

We are looking for a Coccinelle Ambassador who knows how to communicate passion and enthusiasm, supporting the team in achieving the store's objectives.

In particular, our Store Manager will take care of:

• Being a Coccinelle Ambassador, making the customer feel part of the Coccinelle Family
• Guide the team in achieving quantitative and qualitative objectives shared with the company, applying the "leading by example" method
• Manage, coordinate and motivate the team by promoting a positive and collaborative climate
• Monitor KPIs, propose efficiency actions in synergy with Retail Management and follow their progress with related reporting
• Offer excellent customer service, guaranteeing high-level purchasing advice and developing customer relations
• Supervise and guarantee the implementation of the company\'s guidelines within the Store regarding replenishment, visual plan, CRM
• Ensure company standards in terms of CRM, data collection and implementation of in-store marketing and clienteling activities
• Supervise and coordinate the first administrative activity of the store (cash register, first note) and warehouse (goods movement, inventory checks, organization of spaces)

We are looking for a profile with:

• excellent interpersonal skills and developed communication skills
• analytical, problem solving and team management skills
• determination, flexibility and enthusiasm
• excellent knowledge of the Polish language
• excellent knowledge of the English language and the Office package

What you will find in Coccinelle:

• A welcoming environment in which each person is able to express their potential
• An incentive system that stimulates teamwork
• Discounts and periodic assignments of our products
• Possibility to participate in training courses
• Possibility to get in touch with other shops in the network