Assistant Store Manager (m/f/x)

Work In Progress Textilhandels GmbH; Warszawa; On-site; PLN 60,000 - 90,000; Full time

Job summary

Carhartt WIP Warsaw is seeking an Assistant Store Manager to support daily store operations and lead the team in delivering exceptional customer service. You will deputise for the Store Manager in their absence and ensure adherence to company procedures, sales targets, and visual merchandising standards.

Fluent Polish and English are required, with a passion for fashion and strong communication skills. The role is based in Warsaw, Poland, and involves close collaboration with the store team and

Qualifications

• Able to supervise and motivate a team.
• Excellent communication and people skills.
• Team player with a customer service focus.
• Commercial awareness and ability to meet sales goals.
• Good IT skills to operate POS and store systems.
• Enthusiastic about fashion and brand styling.
• Fluency in Polish and English.

Responsibilities

• Assist Store Manager in management and daily operation of the store.
• Deputising in the absence of the Store Manager.
• Understand and implement procedures and company directives.
• Ensure sales plans are achieved.
• Support the store team in product knowledge for excellent customer service.
• Meet sales goals by mentoring and providing feedback to sales staff.
• Assist in recruitment, training and development of staff.
• Maintain outstanding store condition and visual merchandising standards.

Skills

Team leadership

Communication

People skills

Customer service

Commercial awareness

IT skills

Fashion enthusiasm

Polish language

English language

Job description

Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals.

Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past three decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.

For our store in Warsaw, we are looking for you as Assistant Store Manager (m/f/x).

Tasks

• Assist Store Manager in management and daily operation of the store

• Deputising in the absence of the Store Manager

• Understand and implement procedures and company directives

• Ensure sales plans are achieved

• Support the store team in product knowledge to ensure excellent customer service

• Meet sales goals by mentoring and providing feedback to sales staff

• Assist in the recruitment, training and development of staff

• Maintain outstanding store condition and company’s visual merchandising standards

Requirements

• Able to supervise and motivate a team

• Excellent communication and 'people' skills

• Team player

• Customer service focused

• Commercial awareness

• Good IT skills

• Enthusiastic about fashion

• Fluent in Polish and English

Your Location:

Warsaw / Poland