Client Advisor - Warsaw Flagship

MAGDA BUTRYM; Województwo mazowieckie; On-site; PLN 95,000 - 134,000; Full time

Job summary

Magda Butrym is looking for a passionate Client Advisor to join our flagship boutique in Warsaw, delivering an exceptionally personalized shopping experience and building lasting client relationships.

You will work with the Store Manager and the retail team to uphold the brand's standards, drive commercial success, and represent Magda Butrym with professionalism and luxury fashion expertise. Fluency in Polish and English is required.

Qualifications

• Experience in luxury or premium retail, hospitality, or client-focused environments.
• A genuine passion for fashion and exceptional client service.
• Excellent communication and interpersonal skills.
• Strong commercial mindset with sales targets mindset.
• Proactive, positive, and solution-oriented attitude.
• Attention to detail and a commitment to stand-out service.
• Collaborative team player who thrives in a dynamic setting.
• Fluency in Polish and English; additional languages are an advantage.

Responsibilities

• Client Experience: Deliver exceptional, personalized service, reflecting the brand's standards.
• Clienteling & Relationship Building: Develop lasting connections to drive loyalty and repeat business.
• Sales Performance: Achieve individual and team sales targets through a proactive approach.
• Product Expertise: Develop an in-depth understanding of Magda Butrym collections and provide styling advice.
• Brand Ambassadorship: Represent Magda Butrym with professionalism and authenticity.
• Boutique Excellence: Maintain impeccable standards of boutique presentation, visual merchandising and stock management.
• Team Collaboration: Work with Store Manager and retail team to ensure smooth daily operations.

Skills

Luxury retail experience

Client relationship building

Sales skills

Polish language

English language

Job description

Location: Warsaw, Poland

Magda Butrym is looking for a passionate and ambitious Client Advisor to join our flagship boutique team in Warsaw.

As one of the fastest-growing independent luxury fashion brands, Magda Butrym offers a unique opportunity to become part of an internationally recognized fashion house and contribute to its continued growth.

We are looking for an individual who shares our passion for fashion, understands the importance of exceptional client service and thrives in a dynamic, ambitious environment.

About the Role

As a Client Advisor, you will be an ambassador of Magda Butrym, representing the brand's distinctive identity, values and commitment to excellence.

Your primary responsibility will be to deliver an exceptional and highly personalized shopping experience, build meaningful and lasting relationships with clients, and actively contribute to the boutique's commercial success.

You will work closely with the Store Manager and the wider retail team to maintain the highest standards of service, presentation and operational excellence.

Key Responsibilities

• Client Experience: Deliver exceptional, personalized service, ensuring that every interaction reflects the values and standards of Magda Butrym.
• Clienteling & Relationship Building: Develop and nurture long-term relationships with clients, proactively engaging with existing and prospective customers to drive loyalty and repeat business.
• Sales Performance: Achieve individual and collective sales targets through a proactive, results-oriented approach.
• Product Expertise: Develop an in-depth understanding of Magda Butrym collections, craftsmanship and brand heritage, providing expert styling advice and product recommendations.
• Brand Ambassadorship: Represent Magda Butrym with professionalism, authenticity and a genuine passion for fashion.
• Boutique Excellence: Maintain impeccable standards of boutique presentation, visual merchandising and product display.
• Team Collaboration: Work closely with colleagues and the Store Manager to ensure smooth daily operations, including stock management, deliveries and inventory processes.

Who We Are Looking For

• Previous experience in luxury or premium retail, hospitality or another client-focused environment.
• A genuine passion for fashion, aesthetics and the world of luxury.
• Excellent communication and interpersonal skills, with a natural ability to connect with people and build relationships.
• A strong commercial mindset, with the ambition and drive to achieve sales targets.
• A proactive, positive and solution-oriented attitude.
• Strong attention to detail and a commitment to delivering outstanding service.
• A collaborative team player who thrives in a dynamic environment.
• Fluency in Polish and English; additional languages are an advantage.

We value personality, ambition and potential as much as previous experience. We welcome candidates who are eager to learn, grow and build a career in luxury fashion.

What We Offer

• The opportunity to join a rapidly growing international luxury fashion house.
• A dynamic and inspiring work environment in our Warsaw flagship boutique.
• The opportunity to develop your expertise in luxury retail, styling and client relationship management.
• Professional development and career growth opportunities within an expanding organization.
• Competitive compensation and a benefits package.
• An employment contract in accordance with Polish labour law.

Magda Butrym is an Equal Opportunity Employer. We value diversity and welcome applications from qualified candidates of all backgrounds.