Sr ServiceNow HRSD Consultant - Process & Transformation

Wipro; Województwo pomorskie; Hybrid; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Flexible benefits

Premium medical services

Life & Disability Insurance

Relocation assistance

Learning platforms access

Employee referrals

Performance bonuses

Travel & shift allowances

Job summary

Wipro is seeking an experienced ServiceNow Senior Business Process Consultant – HRSD to lead HR process discovery, requirement analysis, solution design, and transformation initiatives. Localization: Łódź. Work mode: Hybrid from customer office.

The role involves facilitating HR stakeholder workshops, translating requirements into user stories, and partnering with ServiceNow architects and developers to deliver scalable HRSD solutions.

Qualifications

• Experience in leading ServiceNow HRSD implementations for HR processes.
• Ability to translate business requirements into functional specs and user stories.

Responsibilities

• Lead workshops with HR stakeholders to capture current and future-state requirements.
• Develop and validate solution designs for HRSD modules and integrations.
• Collaborate with architects and developers to implement scalable HRSD solutions.
• Drive adoption of out-of-the-box ServiceNow capabilities and minimize customizations.
• Support UAT, release readiness, and business sign-off for HRSD projects.

Skills

ServiceNow HRSD

HR Case Management

Employee Center

Lifecycle Events

Workflows/Flow Designer

Agile/Scrum

Stakeholder facilitation

User stories & acceptance criteria

Education

ServiceNow HRSD Certification

CSA (ServiceNow)

Tools

Workday integration

SAP SuccessFactors

Job description

Wipro is seeking an experienced ServiceNow Senior Business Process Consultant – HRSD to lead HR process discovery, requirement analysis, solution design, and transformation initiatives. Localization: Łódź. Work mode: Hybrid from customer office.

The role involves facilitating HR stakeholder workshops, translating requirements into user stories, and partnering with ServiceNow architects and developers to deliver scalable HRSD solutions.