Social Media & Community Live Ops Manager

Workplays; Kraków; On-site; PLN 100,000 - 145,000; Full time

Benefits offered by this job

Hybrid model

Mentoring

KPIs & feedback

Development path

Job summary

Workplays in Kraków is looking for a proactive Social Media & Live Ops Assistant to join Reality Metaverse's ecosystem. You will plan and publish content on X, Telegram, Discord, YouTube/Shorts, TikTok and Instagram, coordinating with designers and moderators. No prior experience is required; onboarding is provided.

English at C1 is required for live hosting and copy. Polish is not required. You’ll host AMAs, coordinate community events and help grow our global user base, with mentoring, a

Qualifications

• No prior experience required; onboarding provided.
• English C1 for live hosting and copy.
• Familiar with Telegram/Discord/X and social trends.
• Strong organizational skills and proactive ownership mindset.
• No bot knowledge required to start.

Responsibilities

• Plan and publish content across platforms with editorial calendars.
• Collaborate with designers and moderators on briefs and feedback.

Skills

Social media management

Community engagement

English proficiency

Organization

Tools

Telegram

Discord

X (Twitter)

YouTube

Job description

Work setup:

• hybrid (on-site preferred)
• Contract: Full-time
• Compensation: negotiable
• Note: Polish and international candidates are welcome. (English C1 required; Polish not required)

About us:

Reality Metaverse is a Web3/GameFi ecosystem. We build and scale:

• games (including Telegram mini-apps like Reality Rush)
• WNFTs and the RMV token (utility, rewards, events)
• a global community of players and investors (AMAs, contests, airdrops, referral campaigns). We move fast, iterate with product/dev, and explain Web3 in a friendly way for newcomers.

Responsibilities — Social Media (≈60%):

• Plan and publish content on X, Telegram, Discord, YouTube/Shorts, TikTok, Instagram.
• Maintain editorial calendar, write short copy (EN), collaborate with designers (briefs/feedback) and communicate with moderators (pinning, hygiene, priorities).
• Community moderation and quick responses (Q&A, pinned updates).
• Basic analytics: reach, ER, channel growth, CTR (weekly/monthly reports).

Responsibilities — Live Ops / Community Events (≈40%):

• Co-host AMAs, X Spaces, Discord Stages, livestreams (OBS/Restream — training provided).
• Community activations: contests, quests/challenges, airdrops, mini-tournaments.
• Operational support for drops/announcements (rules, anti-spam, prize allocation).
• Collect feedback, maintain FAQ, surface quick wins to product.

Job requirements:

• No prior experience required — students and career starters welcome (onboarding provided).
• English C1 (spoken & written) for live hosting and copy. Polish not required.
• Confident with Telegram/Discord/X and up to date with social trends.
• Strong organization, proactivity, and an owner mindset.
• (No bot knowledge required to start.)

Nice to have:

• Interest in gaming and blockchain/Web3.
• Willingness to host/co-host live sessions.
• Basic design/video skills (Canva, CapCut/Premiere) — a plus.

Growth path after 12 months:

• Mentorship and a chosen specialization: Graphic / Content Designer; Developer (Web/mini-apps/automation); Business Development Manager; Marketing Manager; Community Lead / Live Ops Producer.

What we offer:

• Mentoring, training, and real impact on community growth.
• Budgets for community actions and rewards (with the core team).
• Hybrid model with on-site preference.
• Tools/equipment, clear KPIs, and regular feedback.
• A defined development path after one year.

KPIs:

• Monthly channel growth and engagement rate.
• Attendance in AMAs/lives and participation in activations.
• Moderation quality (response time, clarity).