Social Media & Community Live Ops Manager

Reality Games; Kraków; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Mentoring

Hybrid model with on-site preference

Budget for community actions

Clear KPIs and feedback

Job summary

Reality Games is seeking a Social Media & Live Ops enthusiast in a hybrid role based in Kraków. You will plan and publish content across X, Telegram, Discord, YouTube, TikTok and Instagram, while coordinating with designers and moderators. The position emphasizes live hosting in English, community engagement, and quick feedback loops.

No prior experience is required, and onboarding is provided. A strong sense of ownership and keeping up with gaming trends are valued in a fast-paced Web3 gaming

Qualifications

• English C1 required for live hosting and copy.
• No prior experience required; suitable for students and career starters.
• Strong organizational skills, proactivity and owner mindset.
• Confident using Telegram/Discord/X and staying current with social trends.

Responsibilities

• Plan and publish content on X, Telegram, Discord, YouTube/Shorts, TikTok, Instagram.
• Collaborate with designers and provide briefs/feedback; communicate with moderators.
• Moderate communities and respond quickly to questions (Q&A, updates).
• Prepare basic analytics: reach, engagement, channel growth, CTR, with weekly/monthly reports.

Skills

English C1

Content creation

Community moderation

Livestream hosting

Tools

OBS

Restream

Discord

Telegram

X

Canva

Job description

Work setup: hybrid (on-site preferred)
Contract: Full-time
Compensation: negotiable
Note: Polish and international candidates are welcome. (English C1 required; Polish not required)

About us

• games (including Telegram mini-apps like Reality Rush),

• WNFTs and the RMV token (utility, rewards, events),

• a global community of players and investors (AMAs, contests, airdrops, referral campaigns). We move fast, iterate with product/dev, and explain Web3 in a friendly way for newcomers.

Responsibilities Social Media (≈60%)

• Plan and publish content on X, Telegram, Discord, YouTube/Shorts, TikTok, Instagram.

• Editorial calendar, short copy (EN), collaboration with designers (briefs/feedback) and communication with moderators (pinning, hygiene, priorities).

• Community moderation and quick responses (Q&A, pinned updates).

• Basic analytics: reach, ER, channel growth, CTR (weekly/monthly reports).

Live Ops / Community Events (≈40%)

• Co-host AMAs, X Spaces, Discord Stages, livestreams (OBS/Restream - we'll teach you).

• Community activations: contests, quests/challenges, airdrops, mini-tournaments.

• Operational support for drops/announcements (rules, anti-spam, prize allocation).

• Collect feedback, maintain FAQ, surface quick wins to product.

What we are looking for:

• No prior experience required - students and career starters welcome (we provide onboarding).

• English C1 (spoken & written) for live hosting and copy. Polish not required.

• Confident with Telegram/Discord/X and up to date with social trends.

• Strong organization, proactivity, and an owner mindset.

• (No bot knowledge required to start.)

Nice to have

• Interest in gaming and blockchain/Web3.

• Willingness to host/co-host live sessions.

• Basic design/video skills (Canva, CapCut/Premiere) - a plus.
  

Growth path after 12 months

• Mentorship and a chosen specialization:

• Graphic / Content Designer, Developer (Web/mini-apps/automation), Business Development Manager, Marketing Manager,

• Community Lead / Live Ops Producer.

What we offer

• Mentoring, training, and real impact on community growth.

• Budgets for community actions and rewards (with the core team).

• Hybrid model with on-site preference.

• Tools/equipment, clear KPIs, and regular feedback.

• A defined development path after one year.

KPIs

• Monthly channel growth and engagement rate.

• Attendance in AMAs/lives and participation in activations.

• Moderation quality (response time, clarity).