Slovak Customer Support Advisor - Hybrid & Growth

Capgemini Polska Sp. z o.o.; Kraków; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Hybrid work model

Training & certifications

Job summary

Capgemini Polska Sp. z o.o. is seeking a Customer Support Advisor fluent in Slovak to deliver exceptional customer experiences by handling interactions, resolving issues, and building strong relationships.

You will use your communication, problem-solving, and empathy to support customers professionally under changing priorities. Join Capgemini in Kraków for a hybrid role with access to extensive training, career growth, and a diverse, collaborative environment that values inclusion and

Responsibilities

• Handle customer interactions via phone, email, and chat.
• Resolve issues promptly and accurately to ensure high customer satisfaction.
• Build and maintain strong relationships with customers and internal teams.

Skills

Customer service

Communication

Problem solving

Empathy

Job description

Capgemini Polska Sp. z o.o. is seeking a Customer Support Advisor fluent in Slovak to deliver exceptional customer experiences by handling interactions, resolving issues, and building strong relationships.

You will use your communication, problem-solving, and empathy to support customers professionally under changing priorities. Join Capgemini in Kraków for a hybrid role with access to extensive training, career growth, and a diverse, collaborative environment that values inclusion and