Shop Assistant

Joinimagine; Warszawa; On-site; PLN 36,000 - 60,000; Full time

Job summary

Joinimagine in Poland seeks a motivated retail associate to contribute to meeting store sales and profit targets. You will inspire customer loyalty, serve customers, and diligently execute store operations on the sales floor.

As a Brand Ambassador, you will use seasonal brand and product knowledge to address customers' needs and strengthen their connection to the Brand, while maintaining policies and safety standards.

Qualifications

• Fluent in local language and intermediate English required.
• Preferably 1–2 months in sports/fashion retail environment.
• Basic numeracy, literacy and verbal communication skills.

Responsibilities

• Be aware of store sales and KPI targets and own them using available resources.
• Execute Brand Customer Service standards to meet or exceed customer expectations.
• Act as Brand Ambassador and consistently exhibit Brand Attitude and Values.
• Use product knowledge in sales interactions to address customers' needs.
• Explain product features and benefits and unique selling points clearly.
• Maintain Visual Merchandising and In-Store Communication standards.

Skills

Fluent in local language

Intermediate English

Retail professional competencies

Job description

PURPOSE & IMPACT ON ORGANIZATION:

Contribute to meeting or exceeding store sales and profit targets by:

• Passionately inspiring consumer loyalty to the Brand
• Effectively serving and selling to customers
• Diligently executing store operations

KEY RESPONSIBILITIES:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately
• Minimize loss in both, the stockroom, and the sales floor
• Perform all store operations in a safe, effective, and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

AUTHORITIES:

Not Applicable

KEY RELATIONSHIPS:

• Customers
• Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

• Fluent speaker of local language and intermediate speaker of English
• Retail Professional Competencies

MINIMUM QUALIFICATIONS:

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy, and verbal communication skills