ServiceNow Solution Architect (f/m/x)

Sii Poland; Białystok; Hybrid; PLN 180,000 - 240,000; Full time

Job summary

Sii Poland is seeking a seasoned ServiceNow Architect to design, implement, and standardize the ServiceNow platform for an enterprise-grade financial industry project. You will shape the global architecture, including GenAI and automation, and define standards, patterns, and best practices while collaborating with the Platform Owner, Product Owner, and Enterprise Architect on governance and security.

The role requires min.

Qualifications

• Min. 5 years of experience in the ServiceNow area (architecture / development / implementations).
• Experience designing secure integrations in high-compliance environments.
• Very good command of English – minimum B2 level.
• Willingness to work in a hybrid model: Warsaw 3 days/week in office, others 1 day/week.
• Located in Poland and fluent in Polish.

Responsibilities

• Defining and developing the architecture of the ServiceNow platform in line with business strategy.
• Designing scalable solutions including ITSM, CMDB, HRSD, IRM/GRC, CSM, and integrations.
• Establishing architectural standards, patterns, and documentation, and supporting teams in delivery.
• Collaborating with stakeholders on governance and security.
• Building a cohesive ITSM model and optimizing processes through automation.

Skills

ServiceNow

Architecture

Automation

Security

Governance

Education

ServiceNow Certifications (CSA, CAD, CIS, CMA)

CTA preferred

Tools

ServiceNow Platform

Job description

Join the project being implemented for the financial industry. The goal is to develop and standardize the ServiceNow platform on an enterprise scale, with a focus on architecture, security, and regulatory compliance. The role involves designing cross-module solutions and defining standards and best practices. The most exciting aspect of the project is the opportunity to shape the global architecture of ServiceNow, including the use of AI (GenAI) and automation.

Your tasks

• Defining and developing the architecture of the ServiceNow platform in line with business strategy
• Designing scalable solutions including ITSM, CMDB, HRSD, IRM/GRC, CSM, and integrations
• Establishing architectural standards, patterns, and documentation, and supporting teams in delivery
• Collaborating with stakeholders (Platform Owner, Product Owner, Enterprise Architect) on governance and security
• Building a cohesive ITSM model and optimizing processes through automation

Requirements

• Min. 5 years of experience in the ServiceNow area (architecture / development / implementations)
• ServiceNow certifications (CSA, CAD, CIS, CMA; CTA preferred) and experience working in a regulated environment
• Experience in designing secure integrations and solutions for organizations with high compliance requirements
• Very good command of English – minimum B2 level
• Willingness to work in a hybrid model: people from Warsaw at least 3 days a week from the office, those from outside Warsaw at least 1 day a week
• Required to be located in Poland and fluent in Polish

Job no. JOB-4ZCXL

Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.