ServiceNow Developer - Business Continuity Focus (Hybrid)

Aon plc; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

Aon plc is seeking a skilled ServiceNow Developer to translate business requirements into practical ServiceNow solutions, focusing initially on Business Continuity Management. You will design, configure and extend workflows, rules and integrations while supporting the full lifecycle from build to production support.

Join a global team; strong English, agile delivery experience and the ability to engage with business customers and technical colleagues are essential.

Qualifications

• This role requires around 4–5 years of hands-on ServiceNow experience, with development and/or administration focus.
• Proven ability to translate business requirements into effective ServiceNow solutions using JavaScript, workflows, and integrations.
• Strong ITSM knowledge and ServiceNow platform architecture, with familiarity in Business Continuity Management a plus.
• Excellent partner management, analytical and interpersonal skills; able to interpret requirements into technical solutions.
• Experience in Agile delivery environments and collaborating with international teams; strong English communication.

Responsibilities

• Gather, analyse and detail business requirements and translate them into functional and technical ServiceNow solutions.
• Configure and develop on the ServiceNow platform: workflows, Flow Designer, forms, business rules, client scripts, integrations and reports.
• Support the full implementation lifecycle: build, validate, release and user acceptance testing.
• Provide production support, fix issues and implement improvements to existing ServiceNow solutions.
• Collaborate with global teams to ensure adherence to ServiceNow standards and governance.
• Prepare user guides and transfer knowledge to users and other teams.

Skills

ServiceNow experience

JavaScript

Flow Designer

Business rules

Client scripts

Integrations

Agile delivery

English proficiency

Partner management

Analytical skills

Tools

ServiceNow

Job description

Aon plc is seeking a skilled ServiceNow Developer to translate business requirements into practical ServiceNow solutions, focusing initially on Business Continuity Management. You will design, configure and extend workflows, rules and integrations while supporting the full lifecycle from build to production support.

Join a global team; strong English, agile delivery experience and the ability to engage with business customers and technical colleagues are essential.