ServiceNow Architect

AIDA projektai, MB; Wrocław; On-site; PLN 170,000 - 260,000; Full time

Job summary

AIDA Recruitment is seeking a ServiceNow Architect to lead enterprise integration and platform strategy for telecom-focused initiatives. The role requires extensive ServiceNow experience and strong design capabilities.

You will develop high- and low-level designs, guide IT teams, and ensure alignment with enterprise architecture while managing API integrations and cloud considerations. CIS/CAD/CSA certifications are preferred.

Qualifications

• 5+ years of ServiceNow architecture experience.
• Certified Implementation Specialist (CIS), CAD or CSA.
• Experience with IT operations, infrastructure and cloud environments.

Responsibilities

• Serve as SME for Telecom operations and best practices.
• Advise on ServiceNow integration best practices and solutions.
• Create and maintain High-Level Designs (HLD) and Low-Level Designs (LLD).
• Identify integration points and dependencies, ensuring alignment with enterprise architecture standards.
• Collaborate with development teams to implement integration logic and interface configurations.

Skills

ServiceNow

CSM/ITSM

CMDB

Event Management

APIs & Web Services

Integration Design

Archimate Modeling

Tools

Archimate

Job description

We are AIDA Recruitment a technology and artificial intelligence-based employee search agency. For our client, we are looking for a ServiceNow Architect.

IF YOU ARE

Experienced in the ServiceNow platform (5+ years) including a sound understanding of CSM, ITSM, Event Management and Configuration Management Database (CMDB) solutions.

Experienced with complex ServiceNow integration using APIs and web services (including design and TMF API for Telecom)

Familiar with prepping HLDs, LLD using Archimate or similar architectural modeling tools.

Gathering, documenting, and analyzing business requirements.

Familiar with IT operations and infrastructure management concepts, including network devices, servers, databases, and cloud environments.

Certified Implementation Specialist (CIS), CAD or CSA

YOU WANT TO

Serve as the subject matter expert for Telecom operations and best practices, providing strategic guidance and recommendations to clients and project teams.

Act as a subject matter expert for ServiceNow integration best practices and solutions.

Create and maintain detailed documentation, including High-Level Designs (HLD), Low-Level Designs (LLD), and process flows.

Identify integration points and technical dependencies, ensuring alignment with enterprise architecture standards.

Collaborate with development teams to ensure proper implementation of integration logic and interface configurations.